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Full Version - Issue 7 | November 2011 - LTA Academy

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In Britain, bus services in some areas<br />

are monopolised by large operators<br />

after they priced out smaller<br />

competitors and fares would rise.<br />

Government Regulation of Fares<br />

and Services<br />

With privatisation of essential services,<br />

governments often have to be more involved<br />

in regulating monopolistic operators to prevent<br />

abuse of market power. They may have to<br />

regulate prices and service levels to ensure<br />

affordability and minimum service standards.<br />

Fare regulation involves the regulator<br />

controlling fares that the public transport<br />

operator could charge. The criteria for deciding<br />

an appropriate fare level could include operator’s<br />

costs, rate of return on assets, improvements<br />

in productivity and fare affordability. If such<br />

criteria are applied correctly, the resulting<br />

subsidy is optimal in terms of value for money.<br />

To prevent operators from cutting corners<br />

to increase profits, it may be necessary<br />

for regulators to specify minimum service<br />

standards that operators have to comply<br />

with or be penalised for non-compliance.<br />

The standards could include service coverage,<br />

frequency, crowding and vehicle breakdowns.<br />

To improve public transport accessibility,<br />

regulators may require that operators serve<br />

some unprofitable routes and off-peak hours<br />

as a condition for the rights to operate services.<br />

The success of government regulation requires<br />

that regulators be able to approximate the<br />

optimal level of fares and service standards.<br />

Optimal fares have to be affordable to most<br />

commuters, but allow operators to provide<br />

reasonable quantity and quality of services<br />

and earn adequate profits for shareholder<br />

dividends and capital investment. This is<br />

difficult due to lack of information. The public<br />

may also judge the success of the regulatory<br />

regime based on their perceptions. Public<br />

acceptance would drop if the operators are<br />

perceived to be making excessive profits from<br />

high fares or providing poor quality of service.<br />

Singapore’s current approach to public transport<br />

provision, which will be discussed below, is an<br />

example of government regulation.<br />

Competitive Tendering<br />

Competition is important to ensure that<br />

privatisation improves efficiency. Many cities<br />

have introduced competition for the market<br />

through competitive tendering (CT) of licences<br />

to operate public transport services for a<br />

specified duration, for example, 15 years<br />

to operate a rail line or 5 years to operate<br />

a package of bus services. Cherry-picking<br />

of profitable routes could be prevented by<br />

packaging unprofitable routes with profitable<br />

ones or by provision of government subsidies.<br />

Licences could be awarded based on a number<br />

of criteria, for example, track record, proposed<br />

fares and services, or required amount of<br />

government subsidies.<br />

JOURNEYS | <strong>November</strong> <strong>2011</strong><br />

Different Approaches to Public Transport Provision<br />

To prevent operators from cutting<br />

corners to increase profits, it may be<br />

necessary for regulators to specify<br />

minimum service standards that<br />

operators have to comply with or be<br />

penalised for non-compliance.<br />

35

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