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76 <strong>The</strong> awards<br />

1.<br />

Kodesk<br />

Encourages offi ce space owners to provide<br />

unused space to individuals in need of a<br />

temporary place to work.<br />

kodesk.com<br />

1.<br />

Twitspark<br />

<strong>The</strong> brainchild of 23-year-old wiz-kid Davy<br />

Kestens, Twitspark’s the solution multinationals’<br />

customer relationship managers have<br />

been waiting for. Using Twitter to effi ciently<br />

coordinate companies’ customer service,<br />

the six-month old start-up allows the likes of<br />

Volkswagen to avoid missing important (read<br />

damning) Tweets whilst also enabling them to<br />

follow-up on these in order to better manage<br />

their online reputations. Twitspark’s genius<br />

lies in the real-time possibilities of reacting<br />

to a dissatisfi ed or disgruntled customer’s<br />

140 character-long complaints at the click of<br />

a mouse. When most Twitter tools are mere<br />

marketing-b<strong>as</strong>ed initiatives that are entirely<br />

devoid of any integration capability within<br />

existing structures, Twitspark doesn’t aim to<br />

add to the corporate layer, but be part of it.<br />

Expect its client list to double in size in 2012.<br />

twitspark.com<br />

ruNNerS-up<br />

2.<br />

2houses<br />

Offers help to separated parents concerning<br />

the communication and the organisation<br />

regarding their children.<br />

2houses.com<br />

2.<br />

WooRank<br />

Google Analytics and Facebook Insights are<br />

all well and fi ne, but they remain common<br />

denominators that don’t necessarily give you<br />

an edge over the competition. WooRank,<br />

on the other hand, goes a little bit further<br />

than mere analytics. A fully automated SEO<br />

analysis tool that whips up a b<strong>as</strong>ic report and<br />

scores your website out of a 100 in less than<br />

fi ve seconds, it strengths lie in its consulting<br />

approach to analytics provision. Take for<br />

example its personalised tips to improve the<br />

website or, our favourite, the possibility to<br />

purch<strong>as</strong>e a white paper, customisable at will,<br />

that can then be used <strong>as</strong> an effective sales<br />

tool. Some glitches here and there though<br />

(our location w<strong>as</strong> listed <strong>as</strong> London’s glittering<br />

Islington and we apparently have over 13,000<br />

Twitter followers – wrong <strong>Word</strong> <strong>Magazine</strong><br />

folks) but nothing that can’t be fi xed with<br />

some tweaks to the algorithm.<br />

woorank.com<br />

buSiNeSS To buSiNeSS<br />

3.<br />

Kickoff<br />

A collaboration Mac application for small<br />

teams working on the same project.<br />

kickoffapp.com<br />

3.<br />

Paycento<br />

Facilitating online payment remains a huge<br />

issue for digital content providers – and a<br />

potential goldmine for whoever comes up<br />

with the right balance. And, with its system<br />

that allows users to pay c<strong>as</strong>ually small<br />

amounts for digital content by using their<br />

social network identity, we believe Paycento<br />

may be on to something. Enabling users to<br />

pay with Twitter, Facebook and soon even<br />

with Linkedin, the upstart (which is still currently<br />

at beta stage) combines real and virtual<br />

currencies to give control back to content providers,<br />

putting them back in charge of their<br />

pricing policies. Paypal, Visa and M<strong>as</strong>tercard<br />

are yesterday’s payment meg<strong>as</strong>tars. <strong>The</strong> future<br />

lies in f<strong>as</strong>t and fl awless payment systems,<br />

and Paycento’s upper hand on the industry is<br />

undeniable. Legal hurdles to internationalisation<br />

do exist though, but nothing a well-paid<br />

team of lawyers won’t get around.<br />

paycento.com<br />

Visit thewordmagazine.be/life/<strong>The</strong>Awards for a<br />

complete shortlist, <strong>as</strong> well <strong>as</strong> an explanation of the selection<br />

criteria used.

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