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76 <strong>The</strong> awards<br />
1.<br />
Kodesk<br />
Encourages offi ce space owners to provide<br />
unused space to individuals in need of a<br />
temporary place to work.<br />
kodesk.com<br />
1.<br />
Twitspark<br />
<strong>The</strong> brainchild of 23-year-old wiz-kid Davy<br />
Kestens, Twitspark’s the solution multinationals’<br />
customer relationship managers have<br />
been waiting for. Using Twitter to effi ciently<br />
coordinate companies’ customer service,<br />
the six-month old start-up allows the likes of<br />
Volkswagen to avoid missing important (read<br />
damning) Tweets whilst also enabling them to<br />
follow-up on these in order to better manage<br />
their online reputations. Twitspark’s genius<br />
lies in the real-time possibilities of reacting<br />
to a dissatisfi ed or disgruntled customer’s<br />
140 character-long complaints at the click of<br />
a mouse. When most Twitter tools are mere<br />
marketing-b<strong>as</strong>ed initiatives that are entirely<br />
devoid of any integration capability within<br />
existing structures, Twitspark doesn’t aim to<br />
add to the corporate layer, but be part of it.<br />
Expect its client list to double in size in 2012.<br />
twitspark.com<br />
ruNNerS-up<br />
2.<br />
2houses<br />
Offers help to separated parents concerning<br />
the communication and the organisation<br />
regarding their children.<br />
2houses.com<br />
2.<br />
WooRank<br />
Google Analytics and Facebook Insights are<br />
all well and fi ne, but they remain common<br />
denominators that don’t necessarily give you<br />
an edge over the competition. WooRank,<br />
on the other hand, goes a little bit further<br />
than mere analytics. A fully automated SEO<br />
analysis tool that whips up a b<strong>as</strong>ic report and<br />
scores your website out of a 100 in less than<br />
fi ve seconds, it strengths lie in its consulting<br />
approach to analytics provision. Take for<br />
example its personalised tips to improve the<br />
website or, our favourite, the possibility to<br />
purch<strong>as</strong>e a white paper, customisable at will,<br />
that can then be used <strong>as</strong> an effective sales<br />
tool. Some glitches here and there though<br />
(our location w<strong>as</strong> listed <strong>as</strong> London’s glittering<br />
Islington and we apparently have over 13,000<br />
Twitter followers – wrong <strong>Word</strong> <strong>Magazine</strong><br />
folks) but nothing that can’t be fi xed with<br />
some tweaks to the algorithm.<br />
woorank.com<br />
buSiNeSS To buSiNeSS<br />
3.<br />
Kickoff<br />
A collaboration Mac application for small<br />
teams working on the same project.<br />
kickoffapp.com<br />
3.<br />
Paycento<br />
Facilitating online payment remains a huge<br />
issue for digital content providers – and a<br />
potential goldmine for whoever comes up<br />
with the right balance. And, with its system<br />
that allows users to pay c<strong>as</strong>ually small<br />
amounts for digital content by using their<br />
social network identity, we believe Paycento<br />
may be on to something. Enabling users to<br />
pay with Twitter, Facebook and soon even<br />
with Linkedin, the upstart (which is still currently<br />
at beta stage) combines real and virtual<br />
currencies to give control back to content providers,<br />
putting them back in charge of their<br />
pricing policies. Paypal, Visa and M<strong>as</strong>tercard<br />
are yesterday’s payment meg<strong>as</strong>tars. <strong>The</strong> future<br />
lies in f<strong>as</strong>t and fl awless payment systems,<br />
and Paycento’s upper hand on the industry is<br />
undeniable. Legal hurdles to internationalisation<br />
do exist though, but nothing a well-paid<br />
team of lawyers won’t get around.<br />
paycento.com<br />
Visit thewordmagazine.be/life/<strong>The</strong>Awards for a<br />
complete shortlist, <strong>as</strong> well <strong>as</strong> an explanation of the selection<br />
criteria used.