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FAGORNEWS 2013 TOGETHER WE EVOLVE FAGORNEWS 2013
TOGETHER WE EVOLVE
TOP INDIAN CHEFS
PREFER FAGOR
INDIA
FAGOR INDUSTRIAL
PROVIDES MALAYSIAN
“RAINBOW LAUNDRY”
WITH TECHNOLOGY
MALASYA
NEWS
On 14 April, the company Kalpana Corporation
gave a demonstration of Fagor
Industrial products at the Radisson Blue
hotel in Ahmedabad (India). The event
was highly successful, with the presence
of chefs from the leading hotels
in the area, and attended by purchasing
directors and franchise owners, who
were pleasantly surprised by the performance
of the Fagor ovens.
The demonstration of Fagor Industrial products
was so popular that several sessions
were required to meet the needs of all those
interested in the products. From ten in the
The largest self-service laundrette in the
capital city of Kuala Lumpur (Malaysia)
has opened under the name of “Rainbow
Laundry”. It is equipped with the
equipment manufactured with the latest
technology from Fagor Industrial,
who has offered the company Cleanpro
Laundry Holdings SDN BHD the four
pillars on which the business is based:
hygiene, health, care of clothing and respect
for the environment.
Cleanpro Laundry, with ten years of experience
in the laundry industry, aimed to offer
its customers a complete service in the new
laundrette and to make the work of employees
easier. It has achieved this with the
machinery provided by Fagor Industrial. A
morning until six in the evening, two of the
top chefs in the area cooked more than ten
Indian recipes.
During this time, the Fagor ovens displayed
excellent performance with the preparation
of dishes including Paneer Thika, Chicken
Thika, Samosas, Dhokla and a number of
typical desserts from the region.
The demonstrations were organised by
Kalpana Corporation, a company with
15 yeas of experience in the marketing of
kitchen appliances, dishwashers and cooking
utensils. It leads the way, offering integral
total of 26 large capacity washer extractors
and 28 dryers have allowed customers “to
quickly obtain clean, dry and sweet-smelling
clothes”, according to Jason Low, the owner
of “Rainbow Laundry”.
Cleanpro Laundry, thanks to Fagor Industrial
washer extractors and dryers, has started “a
new era” in the laundrette service and industry.
With an excellent group of professionals,
the “Integrated Laundry Service” has been
promoted in Malaysia and Singapore. Moreover,
thanks to Fagor Industrial, Cleanpro offers
hotels a series of services ranging from
the initial study of their cleaning requirements
to the maintenance of their own industrial
laundry equipment.
solutions for restaurants, hotels, hospitals,
institutions or schools.
Mr Plakash, director general of Kalpana
Corporation, believes that the backbone of
a company such as his, lies in offering excellent
technical service and in selling quality
products, the key to success with more demanding
customers. Therefore, the company
has a large team of individuals to provide
support for the Fagor Industrial products
distributed in the Gujarat region, in the northeast
of India.
It is also the only company to offer the “One
Stop Laundry Business Solution”. In the
words of Gog Sen Kiat, director general of
Cleanpro Laundry, “we are partners in the
establishment of quality washing technologies
and in finding solutions for other businesses”.
ASIAN DISTRIBUTORS IN KUALA LUMPUR HIGHLIGHT THE TECHNIAL
ADVANCES OF FAGOR INDUSTRIAL PRODUCTS
10 #11 / JUNE 2013
#11 / JUNE 2013
11
MALASYA
It is a question of logic. One: Training
Fagor Industrial product distributors all
over the world is a key to success in the
industrialisation process. Two: Some
of the most important distributors are
based in the Malaysia area. Three: Consequently,
training courses and once-ayear
training are organised to take place
in the area and involve providing a thorough
understanding of the machines, in
promoting self-sufficiency and in demonstrating
the technological advances
achieved year after year.
The training took place on 5 and 6 November
at the showroom installed in the offices
of Ultima Circle, a customer of Fagor Industrial,
in Kuala Lumpur (Malaysia). A total of
30 people and 14 distributors from different
countries, Thailand, the Philippines, Singapore,
Cambodia and Malaysia, attended the
theoretical talks and the practical demonstrations.
Two models of oven, the AG-101
and an APE-101, were used.
Moreover, the Technical Training included basic
training in the new Advance ovens and a
demonstration of the differences compared
to earlier generations. The training days highlighted
the interest of Asian distributors in the
special features of Fagor Industrial products,
and many of the technicians attending were
very interested in the new technologies used
in the machines.
In this respect, many of these technicians
repair ovens made by rivals and the general
feedback was that Fagor Industrial had taken
a giant leap forwards in technical terms. The
majority agreed that distances with respect
to the market leaders had been reduced.
One significant aspect of the training sessions
is that participants learn to be self-sufficient
when it comes to understanding the
machine. On completion of the training, they
know which parts of the machine to inspect
each time the customer calls them with a
problem in the oven. This means that they
do not depend on the central office so much,
and whenever they send reports, should
they need support, it is far more professional
to “speak” the same language.
Participants:
• GENERAL SUPPLY (THAILAND)
• EBC FABRICATORS (PHILIPPINES)
• HKR (PHILIPPINES)
• UNIVERSAL STEEEL (SINGAPORE)
• HADINOVASI (INDONESIA)
• CHARLES WEMBLEY (CAMBODIA)
• DYNAMIC CHEF (MALAYSIA)
• CE PRODUCTS SINERGY (MALAYSIA)
• CARVIN (MALAYSIA)
• FACTOR TECHNICAL SERVICES (MA-
LAYSIA)
• DOSET ELECTRICAL ENGINEERING
(MALAYSIA)
• HAPPENWELL (MALAYSIA)
• HEWCO (MALAYSIA)
• ROYAL EQUIPMENT (SINGAPORE)