Emergency Incident Statistics 2010-2011 - New Zealand Fire Service

TABLE 2: ALARM METHOD - HOW THE NZFS WAS CALLED
Emergency Incident Statistics
2010/11 2009/10 2008/09 2007/08 2006/07
Direct Lines
111 phone call - Public 45,259 40,941 43,728 46,423 45,555
111 phone call - Security Company 15 38 31 44 42
111 phone call - Private Monitoring Company 2,517 2,411 2,793 2,770 2,600
Exchange Phone 739 823 1,072 1,157 1,177
Ambulance call 9,652 9,154 7,114 6,399 5,759
Police call 3,275 2,792 4,207 4,661 4,598
Rescue Fire Service/Airport 23 32 17 25 42
Direct Lines Total 61,480 56,191 58,962 61,479 59,773
Private Fire Alarm (PFA) Call
Manual PFA 4,997 4,261 4,098 3,732 3,538
Sprinkler PFA 1,891 1,628 1,909 1,981 1,689
Automatic PFA 6,364 5,973 6,489 6,579 6,606
Other PFA 352 335 338 321 410
Private Fire Alarm (PFA) Total 13,604 12,197 12,834 12,613 12,243
Other Methods
Running call direct to station 2,501 813 907 746 653
Radio/RT/CB 378 387 427 471 388
Street fire alarm - - - 2 1
Other Methods Total 2,879 1,200 1,334 1,219 1,042
Information Not Recorded 1 - - - 17
TOTAL 77,964 69,588 73,130 75,311 73,075
New Zealand Fire Service ....Table 2