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Emergency Incident Statistics 2010-2011 - New Zealand Fire Service

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Introduction<br />

<strong>Emergency</strong> <strong>Incident</strong> <strong>Statistics</strong><br />

As the Business Owner of the SMS <strong>Incident</strong> database I am pleased to be able to introduce the <strong>2010</strong>/11<br />

edition of the <strong>New</strong> <strong>Zealand</strong> <strong>Fire</strong> <strong>Service</strong> <strong>Emergency</strong> <strong>Incident</strong> <strong>Statistics</strong> Book.<br />

Every emergency incident attended by the <strong>New</strong> <strong>Zealand</strong> <strong>Fire</strong> <strong>Service</strong> or the Rural <strong>Fire</strong> Authorities requires<br />

that the officer in charge complete a form summarising the important features of the incident. As this book<br />

shows, these incidents are not just fires but also motor vehicle accidents, floods, rescues and many other<br />

diverse activities. With just under 78,000 of these incidents this year the information needs to be<br />

processed and audited by a dedicated team, who are also responsible for preparing the summary data<br />

presented in this book, and for constantly seeking imaginative ways of presenting complex information.<br />

The data is used in research projects directed at fire safety improvements to building standards and<br />

codes, consumer products and community safety programmes for delivery by our staff or for multi-agency<br />

campaigns.<br />

The <strong>New</strong> <strong>Zealand</strong> <strong>Fire</strong> <strong>Service</strong> and the National Rural <strong>Fire</strong> Authority are committed to the concepts of<br />

business excellence. This means that we commit to high standards in terms of data collection and<br />

processing. But the excellence framework also demands that the organisation manage its business based<br />

on facts. Many of the most important facts about the way we do our work can be extracted from<br />

information contained in this book. Taken together with information such as that contained in the census<br />

data, trends and correlations are revealed that can be used to drive the service in better directions.<br />

This book is published in electronic format on the <strong>New</strong> <strong>Zealand</strong> <strong>Fire</strong> <strong>Service</strong> website at<br />

http://www.fire.org.nz/About-Us/Facts-and-Figures. Staff can access an online version, updated daily,<br />

using the SMART Reports system via the intranet.<br />

The team welcomes comments on how this information could be presented more effectively, or what<br />

information particular groups might like to see.<br />

Please feel free to contact us on: SMSADMIN@fire.org.nz<br />

Paula Beever<br />

Director <strong>Fire</strong> Risk Management<br />

<strong>New</strong> <strong>Zealand</strong> <strong>Fire</strong> <strong>Service</strong> Introduction

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