ColorPage-Vivid 4XE USB - Genius
ColorPage-Vivid 4XE USB - Genius
ColorPage-Vivid 4XE USB - Genius
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Service<br />
Guide<br />
<strong>ColorPage</strong>-<strong>Vivid</strong> <strong>4XE</strong> <strong>USB</strong><br />
• No Scan (including: Scanner not functioning, or fail to activate TWAIN Program, etc..)<br />
Problem<br />
No Scan<br />
Analyze the<br />
Problem<br />
Scan Board<br />
CCD Board<br />
Identify the<br />
Problem Causes<br />
Defective<br />
Scan Board<br />
Defective<br />
CCD Board<br />
Solutions<br />
Replace<br />
Scan Board<br />
Replace<br />
CCD Board<br />
• Bad Motor Driving<br />
Problem<br />
Bad Motor Driving<br />
Analyze the<br />
Problem<br />
Scan Board<br />
Motor<br />
Mechanical<br />
Identify the<br />
Problem Causes<br />
Defective<br />
Scan Board<br />
Defective<br />
Motor<br />
Upper Housing,<br />
Base Housing, or<br />
Belt is not in the<br />
right position<br />
Defective<br />
Gear<br />
Solutions<br />
Replace<br />
Scan Board<br />
Replace<br />
Motor<br />
Re-install Upper<br />
Housing, Base<br />
Housing, or Belt<br />
Replace<br />
Gear<br />
5
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