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Operating Book - Halifax Regional Municipality

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<strong>Halifax</strong> <strong>Regional</strong> <strong>Municipality</strong><br />

2010/11 Business Plans and Budget (Proposed) Transportation and Public Works<br />

Outcome: Focus on service delivery improvement initiatives<br />

All of TPW<br />

TPW 2.14 Evaluation of the Work Management Project<br />

• Council approval of road based service response standards<br />

• Continue road patrols in accordance with street classification<br />

hierarchy<br />

TPW 2.15 Develop and implement a vehicle and equipment accident /incident review<br />

committee and policy for TPW (except Metro Transit)<br />

Traffic & Right of Way Services<br />

TPW 2.16 Upgrade controllers and traffic signal equipment on specific corridors to<br />

improve efficiency and traffic coordination<br />

Outcome: HRM assets secured and safeguarded<br />

All of TPW<br />

TPW 2.17<br />

TPW 2.18<br />

Conduct a full inventory of keys, tools and equipment currently in use and<br />

establish a process for the sign out and confirmation, in writing, of the<br />

assignment of responsibility and accountability for the care and keeping of<br />

the items<br />

Develop strategies to control use of vehicles to ensure their security<br />

TPW 2.19 Review and revise Business Unit Safety Governance to include: Joint<br />

Occupational Health and Safety (JOHS) Committees, accident reporting<br />

and monitoring and contractor language<br />

Outcome: Improve citizen awareness of and satisfaction with TPW Services<br />

All of TPW<br />

TPW 2.20<br />

TPW 2.21<br />

TPW 2.22<br />

Real Estate and Facility Services<br />

Develop interactive web based information on TPW services and<br />

initiatives<br />

Improve Public awareness of service standards and accomplishments<br />

through improved marketing and public relations<br />

Respond to citizen based requests within established corporate standards<br />

90% of the time<br />

TPW 2.23 Develop acquisition and disposal process to include enhanced<br />

communication/process for public property acquisition<br />

Outcome: Critical operational vehicles and equipment are available for core services<br />

Corporate Fleet Services<br />

TPW 2.24 Stream line work processes to align with new operating software. The<br />

focus is to create efficiencies and reduce costs<br />

Objectives for the next 3-5 years:<br />

TPW 2.25<br />

Move of Fleet Garage from Turner Drive to Thornhill Drive, to enhance<br />

service and cure operational shortcomings<br />

O13

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