De-escalation Strategies for Crisis Situations
De-escalation Strategies for Crisis Situations
De-escalation Strategies for Crisis Situations
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<strong>Crisis</strong> <strong>Situations</strong><br />
• How does a crisis develop?<br />
• Four stages of a crisis situation<br />
• Prodromal: risk cues that potential crisis can emerge<br />
• <strong>Crisis</strong> breakout: triggering event with resulting damage<br />
• Chronic: lingering effects of crisis<br />
• Resolution: crisis no longer a concern to stakeholders<br />
• Fink, S. (1986). <strong>Crisis</strong> management planning <strong>for</strong> the inevitable.
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