De-escalation Strategies for Crisis Situations

Crisis Situations in HD
• A man with HD wants to go to McDonalds, but his wife is too busy
at the moment, finishing a phone call while trying to get ready to
go pick up the kids. After he’s repeated that he wants to go to
McDonalds four or five times, his wife says, “not right now – can’t
you see that I am busy?” The man gets quiet and just stares at his
wife for a minute. He then turns around and stomps off into the
other room. His wife can hear that he is muttering to himself and
moving around the room. All of a sudden he is back in the
doorway, his face is red and he yells, “I said I want to go now!”