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INDIA INFOLINE FINANCE LIMITED - Securities and Exchange ...

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India Infoline Finance Limited<br />

The members of our executive management team have significant experience in the products <strong>and</strong> services<br />

offered by us. We believe that our senior management <strong>and</strong> talented <strong>and</strong> experienced executives are <strong>and</strong> would<br />

continue to be the principal drivers of our growth <strong>and</strong> success in all of our businesses. We believe that the<br />

extensive relevant experience <strong>and</strong> financial acumen of our management <strong>and</strong> executives provides us with a<br />

distinct competitive advantage. Our management organization structure is designed to support each product line<br />

by a dedicated team of executives with substantial experience in their particular business segment.<br />

Technology, Analytics <strong>and</strong> Credit bureau usage<br />

We believe that our robust loan management system, analytics ability & extensive usage of the credit bureau<br />

<strong>and</strong> other allied KYC procedures offers us a significant competitive advantage. Our systems have the capability<br />

of end to end customer data capture, computation of income, margin monitoring, collateral data capture <strong>and</strong><br />

repayment management. Our loan approval is controlled by the loan application system. We believe our<br />

monthly analytics reports including–through–the-door <strong>and</strong> credit–information tracking are efficient tools for<br />

ensuring risk management-controls & compliance.<br />

Our systems are custom designed for our services <strong>and</strong> help us reduce people contact time <strong>and</strong> enhance our<br />

processes <strong>and</strong> operational excellence. Our systems fully integrate businesses in every aspect bringing together<br />

various departments in simple transitions <strong>and</strong> customer information updates. Technology gives us the ability to<br />

integrate cash flows in real time <strong>and</strong> allows us better informed decision making with instantaneous access to<br />

record <strong>and</strong> information.<br />

OUR STRATEGIES<br />

Our key strategic priorities are as follows:<br />

Focus on retail <strong>and</strong> secured lending<br />

We wish to increase our focus on diversified secured loan portfolio in niche <strong>and</strong> promising segments including<br />

home loans, loans against property, loans against securities, gold loans etc by utilizing the gold loan branch<br />

network to reach across the country. This business is intended to provide scale & diversify the risk across<br />

geographies, industries & collaterals. We will try to continue to source a 100% secured book with high quality<br />

of credit.<br />

Enhancing the product bouquet<br />

We are focused on exp<strong>and</strong>ing our product portfolio, which now also includes financing for medical equipments<br />

<strong>and</strong> project loans. We believe by introducing new product lines we will be able to better satisfy our client needs<br />

<strong>and</strong> will further aid portfolio diversification. Further, this will help us to maintain relations with the customer<br />

throughout the product lifecycle <strong>and</strong> also offer us an opportunity for repeat business <strong>and</strong> cross selling of other<br />

products.<br />

Widening the Distribution Network<br />

A good reach is very important in our business. Business potential & competitor experience are some of the key<br />

factors considered for expansion. Portfolio performance <strong>and</strong> profitability are the factors that drive the branch<br />

network. Currently most of our businesses are present in key locations for sourcing businesses which have<br />

historically displayed a sound credit performance. We intend to further leverage on the distribution network by<br />

integrating all products with the Gold Loan Branch Network based on the credit experience of our team <strong>and</strong> the<br />

competitors.<br />

Building a robust IT infrastructure <strong>and</strong> IT systems<br />

We have our own proprietary system for loan processing & booking. The in-house loan application system has<br />

been built utilizing the expertise of the business & technology teams. We also source best in-class IT<br />

infrastructure from reputed vendors. We will continue to invest in our IT infrastructure as we believe technology<br />

& better system driven processes will aid us in growth without comprising on the quality of assets/customers.<br />

Strengthen our operating processes <strong>and</strong> risk management systems<br />

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