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S E R V IC E -O R IE N T E D B U S IN E S S : M Y T H O R R E A L IT ...

S E R V IC E -O R IE N T E D B U S IN E S S : M Y T H O R R E A L IT ...

S E R V IC E -O R IE N T E D B U S IN E S S : M Y T H O R R E A L IT ...

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Four Driving Forces<br />

Have Accelerated the Speed of Change…<br />

1. Deregulation<br />

Opening up of protected markets<br />

2. Globalization<br />

Entry of low-cost competition<br />

3. Technology<br />

Enabling work to be rapidly<br />

transferred<br />

4. Commoditization<br />

Increased market consumption,<br />

but challenged margins<br />

Every…<br />

Every…<br />

2 minutes US patent office receives<br />

an application<br />

4 minutes new consumer product<br />

launched<br />

16 minutes M&A transaction<br />

60 minutes $1 billion in global trade<br />

© SAP 2007 / 13

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