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Table of contents - McGraw-Hill Books

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Business/Systems Dynamics<br />

International Edition<br />

BUSINESS DYNAMICS<br />

Systems Thinking And Modeling For A Complex World<br />

By John Sterman<br />

2000 / 768 pages<br />

ISBN-13: 978-0-07-238915-9 / MHID: 0-07-238915-X<br />

(with CD-ROM)<br />

ISBN-13: 978-0-07-117989-8 / MHID: 0-07-117989-5<br />

[IE with CD-ROM]<br />

CONTENTS<br />

Introduction Part I. Perspective and Process Chapter 1. Learning In and<br />

About Complex Systems Chapter 2. System Dynamics in Action Chapter<br />

3. The Modeling Process 4. Structure and Behavior Of Dynamic Systems<br />

Part II. Tools for Systems Thinking Chapter 5. Causal Loop Diagrams<br />

Chapter 6. Stocks and Flows Chapter 7. Dynamics <strong>of</strong> Stocks and Flows<br />

Chapter 8. Closing the Loop: Dynamics <strong>of</strong> Simple Structures Part III.<br />

The Dynamics <strong>of</strong> Growth Chapter 9. S-Shaped Growth: Epidemics,<br />

Innovation Diffusion, And the Growth <strong>of</strong> New Products Chapter 10.<br />

Path Dependence and Positive Feedback Part IV. Tools For Modeling<br />

Dynamic Systems Chapter 11. Delays Chapter 12. Co-Flows and Aging<br />

Chains Chapter 13. Modeling Human Behavior: Bounded Rationality or<br />

Rational Expectations Chapter 14. Forecasts and Fudge Factors: Modeling<br />

Expectation Formation Chapter 15. Supply Chains and The Origin<br />

<strong>of</strong> Oscillations Chapter 16. Managing Supply Chains in Manufacturing<br />

Chapter 17. The Labor Supply Chain and The Origin <strong>of</strong> Business Cycles<br />

Chapter 18. The Invisible Hand Sometimes Shakes: Commodity Cycles<br />

Validation and Model Testing Appendix A: Numerical Integration Appendix<br />

B: Noise References Index<br />

Introductory<br />

Operations Management<br />

International Edition<br />

New<br />

OPERATIONS NOW<br />

Supply Chain Pr<strong>of</strong>itability and Performance with<br />

Student DVD, 3rd Edition<br />

By Byron Finch, Miami University—Oxford<br />

2008 (December 2006)<br />

ISBN-13: 978-0-07-329705-7 / MHID: 0-07-329705-4<br />

ISBN-13: 978-0-07-128572-8 / MHID: 0-07-128572-5 [IE]<br />

Operations Now introduces the operations function from a<br />

vantage point that encompasses both the entire organization<br />

and the broader supply network. The author begins his discussion<br />

<strong>of</strong> operations management by first establishing the goal<br />

to which any high quality operation must aspire: the goal <strong>of</strong><br />

pr<strong>of</strong>itability. Operations Now presents operations within a<br />

context that acknowledges its interactions both within and<br />

without all functional areas <strong>of</strong> an organization, including the<br />

links throughout the supply chain. Thus, students not majoring<br />

in operations management immediately understand why they<br />

are studying a subject that had heret<strong>of</strong>ore seemed to them irrelevant;<br />

operations majors receive valuable instruction in how<br />

their chosen field affects and facilitates other functional areas<br />

within the enterprise and aligns with the overall goals <strong>of</strong> the<br />

organization.<br />

Operations/Decision Sciences<br />

New to this edition<br />

• The Third Edition <strong>of</strong> Operations Now discusses key functional<br />

components <strong>of</strong> the supply chain and how to adapt and extend the<br />

techniques <strong>of</strong> operations management to management <strong>of</strong> supply chains.<br />

Strategy, quality, demand forecasting, capacity, purchasing, logistics and<br />

transportation have all now been included in the text’s new emphasis<br />

on Supply Chain<br />

• In response to increasing demand on the part <strong>of</strong> business schools<br />

that course objectives and assessment material reflect and correspond<br />

to AACSB curriculum guidelines, the instructor’s/solutions manual and<br />

the test bank accompanying Operations Now indicate which chapter<br />

objectives, end-<strong>of</strong>-chapter questions and problems, and test-bank<br />

questions link up with and conform to AACSB guidelines. Objectives,<br />

problems and test questions that fulfill one or more <strong>of</strong> these guidelines<br />

are identified by an icon designating the guideline that the objective<br />

or question fulfills. (A separate icon for each guideline is included; the<br />

instructor’s resource manual includes a key that matches each icon to<br />

each AACSB guideline.)<br />

• New pedagogical features make it even more student-friendly and<br />

to <strong>of</strong>fer the instructor additional ease and flexibility with assignments<br />

and reinforcement <strong>of</strong> key concepts. Among these enhancements are<br />

advanced problems, cases, solved problems, and callback icons,<br />

which are placed in the margin <strong>of</strong> the texts at those points in the narrative<br />

where the topic being discussed has particular relevance to the<br />

chapter-opening vignette.<br />

Features<br />

• Byron Finch’s proprietary Resource/Pr<strong>of</strong>it model represents a unique<br />

framework for discussion <strong>of</strong> operations topics. By emphasizing the need<br />

to view operations decisions both in terms <strong>of</strong> added value and financial<br />

return, business students—operations majors and non-majors alike--are<br />

better equipped to become better managers by understanding the connection<br />

between operations and good business decisions.<br />

• Conceptual material is supported by problem sets and case studies<br />

that yield two key benefits: students are <strong>of</strong>fered ample opportunities to<br />

test their understanding <strong>of</strong> concepts and instructors are provided with<br />

a wealth <strong>of</strong> assignment material.<br />

• Operations Now differs from many other textbooks by treating the<br />

subject <strong>of</strong> operations management within the context <strong>of</strong> the entire<br />

organization and with reference to the other functional areas that<br />

comprise it. Moreover, Operations Now distinguishes itself by addressing<br />

more frequently both the internal and external forces that dictate<br />

and influence the design <strong>of</strong> a firm’s operation. This gives students the<br />

perspective they need to understand the utility <strong>of</strong> the techniques they<br />

learn in the course.<br />

Contents<br />

UNIT ONE: FOUNDATIONS FOR SUCCESS Chapter 1: Introduction<br />

Chapter 2: Pr<strong>of</strong>itability: Business Success from Operations’ Success<br />

Chapter 3: Strategy and Value: Competing through Effective Operations<br />

and Supply Chain Management Chapter 4: Processes: Products<br />

and Services to Match Customer Needs UNIT TWO: COMPONENTS<br />

OF VALUES Chapter 5: Cost: The Price <strong>of</strong> Value Creation Chapter 6:<br />

Quality: Frameworks for Product and Service Improvement Chapter 7:<br />

Quality Tools: From Process Performance to Process Perfection Chapter<br />

8: Timeliness: Scheduling and Project Management UNIT THREE:<br />

MANAGING RESOURCES TO CREATE VALUE Chapter 9: Supply Chain<br />

Management: Managing Business to Business Interaction Chapter10:<br />

Demand Forecasting: Building the Foundation for Resource Planning<br />

Chapter 11: Inventory: Managing to Meet Demand Chapter 12: Logistics:<br />

Positioning Goods in the Supply Chain Chapter 13: Lean Systems:<br />

Eliminating Waste through the Supply Chain Chapter 14: Capacity:<br />

Matching Productive Resources to Demand Chapter 15: Constraint<br />

Management: Simplifying Complex Systems Chapter 16: Facilities:<br />

Making Location and Layout Decisions Chapter 17: Workforce: Optimizing<br />

Human Capital<br />

49

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