Incident Management Mission Diagnostic Method, Version 1.0 - Cert

DECISION MAKING
GROUND RULES
Prior to the performing the IMMD, you need to establish ground rules
for making decisions. For example, you could require unanimous
agreement when making a decision. Alternatively, your decisions
could be based on majority opinion, or you could use a team decisionmaking
technique, such as multi-voting. Establishing decision-making
ground rules ahead of time will facilitate execution of the techniques
embodied in this method.
TAILORING MISSION
DRIVERS
The ten drivers in this method can be tailored to accurately reflect the
specific needs, concerns, or attributes of a given IMC or organization.
Whenever you tailor drivers for a specific application, you need to
make sure that the key drivers of success and failure are represented.
You must make sure that the drivers you select minimally address the
following:
• problems inherent in an IMC
• an inadequate workflow or process design
• inadequate execution of tasks and activities
• issues related to the operational environment
• unexpected or unpredictable events
For example, adherence to specific regulations or standards may be
important enough to become a driver.
ADDITIONAL ANALYSIS
This is a basic evaluation for quickly assessing an IMC’s potential for
success. Because this technique uses drivers to estimate an IMC’s
likely outcome rather than a direct analysis, it provides a “ballpark”
estimate of whether or not an IMC will likely be successful. For some
IMCs with critical issues, a more detailed analysis technique could be
used in addition to this technique. For example, a security audit or
financial review may be used for a deeper investigation of security or
budget issues.
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