Incident Management Mission Diagnostic Method, Version 1.0 - Cert

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DATA FLOW The following diagram highlights the data flow for this phase. Figure 6: Data Flow for IMMD Phase 1 INPUT The following input is required by the activities performed during this phase. Type PRI1 IMMD requirements Description The goals of the IMMD, needs of the stakeholders, and a basic description of the IMC being analyzed CONSTRAINT 9 The following constraint affects execution of the activities performed during this phase. Type C1 IMMD constraints Description Any circumstances that could affect the execution of the IMMD, including logistics, personnel, schedule, and cost issues 9 Constraints and resources affect the completion of all activities performed during Phase 1. The definitions for all Phase 1 constraints and resources are provided in this section only; they are not described again in the sections for individual Phase 1 activities. 20 | CMU/SEI-2008-TR-007
RESOURCES The following resources support execution of the activities performed during this phase. R1 IMMD 10 Type R2 IMMD preparation procedures R3 IMMD preparation artifacts and tools R4 IMMD training artifacts R5 Experienced personnel Description The basic approach, or framework, for conducting an IMMD Documentation that describes how to prepare for an IMMD Worksheets, automated tools, and databases needed to prepare for an IMMD Documentation and other materials used to train people how to conduct an IMMD People who are experienced in all phases of an IMMD OUTPUTS The following outputs are produced by the activities performed during this phase. Type PRO1 Stakeholder sponsorship PRO2 IMMD scope 11 Description Active and visible support of the IMMD by key stakeholders and decision makers The boundaries of the IMMD, including • each key objective for the IMC’s mission • activities needed to achieve the IMC’s mission selected for the IMMD • selected people who have ultimate responsibility for completing or overseeing each selected activity Stakeholder input on IMC success criteria PRO3 IMMD plan PRO4 IMMD logistics The approach for conducting the IMMD, including key activities, resources, schedule, and funding, as well as the requirements for communicating results to key stakeholders after the IMMD is complete The facilities and equipment needed to conduct the IMMD as well as communications about meeting times and locations 10 Note that the IMMD <strong>Method</strong> presented in this report provides a framework, preparation procedures, and some worksheets that can be used for resources R1, R2, and R3. These resources are tailored in Phase 1 Activity PRA6 to produce customized IMMD procedures and artifacts (output resources PRO6 and PRO7) for the IMC that will be assessed. 11 The scope defines which IMC activities to include in the IMMD and becomes a constraint in Phase 2. Some aspects of the IMC might be excluded from an IMMD due to contract limitations or on the basis of cost. SOFTWARE ENGINEERING INSTITUTE | 21
Page 1 and 2: Incident Management Mission Diagnos
Page 3 and 4: Table of Contents Abstract Acknowle
Page 5 and 6: List of Figures Figure 1: Successfu
Page 7 and 8: Abstract The Incident Management Mi
Page 9 and 10: Acknowledgements The authors would
Page 11 and 12: 1 Introduction IMMD PURPOSE The Inc
Page 13 and 14: 2 Incident Management Background WH
Page 15 and 16: 3 Mission Diagnostic Background IMM
Page 17 and 18: SUCCESS PROFILE As shown in the fol
Page 19 and 20: 4 IMMD Overview INTRODUCTION The In
Page 21 and 22: DATA FLOW The following diagram hig
Page 23 and 24: Activity Activity Description Works
Page 25 and 26: 5 General Guidance for Conducting I
Page 27 and 28: USING THE IMMD INTERNALLY This docu
Page 29: 6 Phase 1: Prepare for the IMMD INT
Page 33 and 34: DETAILED DATA FLOW Depending on the
Page 35 and 36: 6.1 ACTIVITY PRA1: DEVELOP STAKEHOL
Page 37 and 38: Step Action Worksheets 2 Meet with
Page 39 and 40: DATA FLOW The following diagram hig
Page 41 and 42: Step Action Worksheets 2 Meet with
Page 43 and 44: 6.3 ACTIVITY PRA3: DEVELOP THE IMMD
Page 45 and 46: PROCESS The following table describ
Page 47 and 48: OUTPUT The following output is prod
Page 49 and 50: 6.5 ACTIVITY PRA5: TRAIN PERSONNEL
Page 51 and 52: PROCESS The following table describ
Page 53 and 54: OUTPUT The following outputs are pr
Page 55 and 56: Step Action Worksheets 2 Make updat
Page 57 and 58: 7 Phase 2: Conduct the IMMD INTRODU
Page 59 and 60: RESOURCES The following resources s
Page 61 and 62: Phase 2 Conduct the IMMD I1 People
Page 63 and 64: INPUT The following input is requir
Page 65 and 66: LOGISTICS The following must be add
Page 67 and 68: 7.2 ACTIVITY A2: GENERATE DATA FROM
Page 69 and 70: PROCESS The following table documen
Page 71 and 72: 7.3 ACTIVITY A3: EVALUATE DRIVERS I
Page 73 and 74: TECHNIQUES This activity consists o
Page 75 and 76: Data Item Value Effect on IMC Missi
Page 77 and 78: LOGISTICS The analysis team will ne
Page 79 and 80: Type N2 Data from documentation O1
Page 81 and 82:
TEAM ROLES, SKILLS, AND KNOWLEDGE T
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DATA FLOW The following diagram hig
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WORKSHEET The following worksheet (
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7.6 ACTIVITY A6: DETERMINE NEXT STE
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WORKSHEET The following worksheet (
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8 Phase 3: Complete the Post-IMMD A
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OUTPUTS The following outputs are p
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8.1 ACTIVITY PAA1: COMMUNICATE RESU
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Step Action Worksheets 3 Present re
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OUTPUT The following output is prod
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8.3 ACTIVITY PAA3: IMPLEMENT IMPROV
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Step Action Worksheets 5 Implement
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9 Summary This first version of the
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Appendix A Collected Worksheets IN
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A1: IMMD Preparation Checklist PURP
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IMMD Preparation Checklist (page 1)
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A2: IMMD Scope List PURPOSE This si
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IMMD Scope List (page 1) Group Pers
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A3: IMMD Questionnaire PURPOSE This
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IMMD Questionnaire Directions GENER
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A4: IMMD Handout PURPOSE This hando
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IMMD Handout Driver Question Explan
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Page 127 and 128:
Page 129 and 130:
A5: IMMD DOCUMENT CHECKLIST PURPOSE
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IMMD Document Checklist (Part 1) Th
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A6: IMMD WORKSHEET PURPOSE This is
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IMMD Worksheet Instructions During
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IMMD Worksheet Instructions (cont.)
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IMMD Worksheet Instructions (cont.)
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IMMD Worksheet (page 1) Driver Ques
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IMMD Worksheet: Driver Details (pag
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A7: IMC Improvements Worksheet PURP
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IMMD Improvements Worksheet Directi
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IMC Improvement Worksheet 5. Catego
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Appendix B IMMD in Adjunct Mode STA
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Activity Adjunct Mode Notes A4 Appl
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Abbreviated IMMD Questionnaire PURP
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Appendix C IMMD Activities and Data
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Type PAI1 IMMD results and plans PA
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Type PRO2 IMMD scope Description Th
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Appendix D Mission Diagnostic Proto
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Bibliography [Alberts 2004] Alberts
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REPORT DOCUMENTATION PAGE Form Appr
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Incident Management Mission Diagnostic Method, Version 1.0 - Cert

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