Incident Management Mission Diagnostic Method, Version 1.0 - Cert

OUTPUT
The following output is produced by this activity.
Type
PRO5 Trained
personnel
Description
The people who are tasked with performing the IMMD and are
prepared to conduct it
TECHNIQUES
Formal training on the IMMD method did not exist at the time this
report was written.
Training may be as simple as having the team read this report and run
table-top exercises to familiarize themselves with the worksheets.
The Mission Diagnostic Protocol, Version 1.0 [Alberts 2008] and other
documents mentioned in the Bibliography provide additional
information that may be useful in conducting an IMMD.
WORKSHEETS
All of the worksheets (see Appendix A) to be used for the IMMD
should be reviewed during this activity.
Type
IMMD Preparation
Checklist
IMMD Scope List
IMMD Questionnaire
IMMD Handout
IMMD Document
Checklist
IMMD Worksheet
IMC Improvement
Worksheet
Description
A simple checklist of items that must be accomplished during the
Phase 1 activities
A simple list identifying the groups and specific individuals to be
interviewed, as well as their key job responsibilities, and the time and
location of the interviews
A questionnaire reflective of the drivers used to direct the interview
session with incident management personnel
A simple handout with the drivers as questions with additional
explanation
A checklist for what types of documents could be reviewed and what
types of data should be acquired during the document review. Note
that if the IMMD is being conducted in adjunct mode and
documentation is being reviewed as part of a larger evaluation, then
there should be checklists associated with the other evaluation
method.
The primary worksheet for evaluating and scoring drivers, the rationale
for the driver scores, and the final results of the IMMD
A simple worksheet for considering and documenting improvements
40 | CMU/SEI-2008-TR-007