Incident Management Mission Diagnostic Method, Version 1.0 - Cert

TECHNIQUES
This activity may be accomplished through a series of meetings,
teleconferences, or other information exchanges with customer
representatives, stakeholders, and other managers. Use the IMMD
Preparation Checklist in Appendix A as well.
This activity can be performed concurrently with activity PRA1
Develop stakeholder sponsorship if the appropriate stakeholders and
decision makers are available.
IMMD REQUIREMENTS
Some of the IMMD requirements, including a description of the IMC
being analyzed, will be determined during this activity. These IMMD
requirements may be further refined when the IMMD plan is
developed.
WORKSHEETS
The following worksheets (see Appendix A) can be used during this
activity.
Type
IMMD Preparation
Checklist
IMMD Scope List
Description
A simple checklist of items that must be accomplished during the
Phase 1 activities
A simple list identifying the groups and specific individuals to be
interviewed, as well as their key job responsibilities, and the time and
location of the interviews
PROCESS
The following table describes the process steps for this activity.
Step Action Worksheets
1 Prepare for conducting the activity. Leader reviews all of the
procedures and worksheets for this activity and gathers information on the
capacity and schedules of team members. The note-taker and any other
team member participating in this activity should also be familiar with the
procedures and worksheet.
IMMD
Preparation
Checklist
30 | CMU/SEI-2008-TR-007