The smart choice in ice.â¢ - Scotsman

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Ice since Scotsman has been designing and manufacturing ice machines since 1950 - and for half a century innovation and reliability have always been our top priorities. Our ice machines, proudly made in Italy in our plant near Milan (Pogliano Milanese) or in Fairfax, South Carolina, USA, are nowadays distributed in more than 100 countries, with more than one million units installed worldwide! Scotsman has been known as the benchmark in the Hotel, Restaurants and Cafeterias (HoReCa) Segment, where it is a synonym of “ice”. Scotsman machines are a “classic”, but now, with the “6 Series” they once again raise the bar for quality, design, and innovation in those details that most matter to Owner/Operators. Further innovations have been brought to life in what we define “bringing ice at arms reach” of the Operator, maximising hygiene, ergonomics, and ease of use. Here comes the dispenser, in various configurations, vertical ice transport systems, machine dimensions that adapt to each and every installation conditions. Scotsman is the true answer to all needs of production, storage and distribution of quality ice! Scotsman: the sm 34
1950... Experience, Innovation, Reliability, Technical Support. Innovation is at the base of the Scotsman philosophy and translates into a ‘modus operandi’ based upon three principles: Listen: with more than one million ice machines installed around the globe we receive constant feedback-at Scotsman we value the experience of our partners and are willing to listen to any suggestions from your experience, in order to offer an even better product: you really are our out-sourced Research and Development Department! Design: while on one side we rely on the information that we receive from our distribution network, the other drivers of our development are market analysis and research, as requests from different segments are constantly evolving. This information and our constant attention to the market allow us to anticipate the needs of the end users of ice machines, and to offer solutions specifically designed to meet their new requirements. Our final goal is to turn each customer into a satisfied and loyal customer, wherever they are in the world. Develop: the final touch is creativity using state-of-the-art technology that allows us to develop new products as well as upgrading our existing ones, with constant attention to better performance, ease of use and maintenance and cost reduction, without compromising on the quality of our brand. Each and every new model is tested and certified according to the most stringent International quality protocols. The result is the leading ice maker brand... Worldwide. Scotsman’s mission has not changed throughout the last 50 years: fulfilling the requirement for quality ice, day after day. We strive for reliability from the very first stage of design, through to the manufacturing stage. Each and every unit is factory tested before leaving our facilities, which is why a Scotsman ice maker starts delivering excellent ice, cubes or flakes, from the very first batch. All the components of a Scotsman ice machine undergo rigorous tests. Our QA department’s system requires that each new model undergoes a number of specific field tests in demanding working environments, in order to guarantee an excellent quality standard in line with the reputation of the Scotsman brand name. Our commitment to quality and reliability is testified by the warranty that covers all our products. When you buy Scotsman, you buy reliability. Our Customer Service Department is constantly available to support our local network of installers and service technicians in their day-to-day work. Moreover, our Customer Service Department constantly organises regular technical seminars and training, ensuring our aftersales service operates to a quality standard in line with that of the Scotsman brand. International Technical and Quality Certifications Scotsman is the world’s largest ice maker manufacturer. We are well known to most International QA institutes and our products are endorsed by the most prestigious certifications. art choice in ice machines. The smart choice in ice. 35
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The smart choice in ice.â¢ - Scotsman