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Put the value back in your supply chain 135 Kb - Cardinal Health

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<strong>Put</strong> <strong>the</strong> <strong>value</strong> <strong>back</strong><br />

<strong>in</strong> <strong>your</strong> <strong>supply</strong> cha<strong>in</strong>.<br />

ValueL<strong>in</strong>k® Supply Management Services


ValueL<strong>in</strong>k ®<br />

<strong>Put</strong> <strong>the</strong> <strong>value</strong> <strong>back</strong><br />

<strong>in</strong> <strong>your</strong> <strong>supply</strong> cha<strong>in</strong>.<br />

We want to help you do more with less. By optimiz<strong>in</strong>g our <strong>in</strong>dustry-lead<strong>in</strong>g ValueL<strong>in</strong>k® program, we’ll help<br />

you conta<strong>in</strong> costs, streaml<strong>in</strong>e <strong>supply</strong> flow processes and reduce <strong>in</strong>ventory by provid<strong>in</strong>g product <strong>in</strong> <strong>the</strong> most<br />

logical unit of measure (LUM). This means you only process, handle, store and pay for <strong>the</strong> amount of <strong>in</strong>ventory<br />

needed, when it is needed. On average, our ValueL<strong>in</strong>k® Services customers see significant operat<strong>in</strong>g marg<strong>in</strong><br />

improvements and reduction <strong>in</strong> <strong>in</strong>ventory <strong>in</strong>vestments exceed<strong>in</strong>g 20 percent. Because we custom configure<br />

<strong>your</strong> deliveries <strong>in</strong> totes based on po<strong>in</strong>t of use demand, <strong>your</strong> supplies are available at <strong>the</strong> right time and place.<br />

This significantly reduces <strong>the</strong> time <strong>your</strong> cl<strong>in</strong>icians need to be <strong>in</strong>volved with <strong>supply</strong> cha<strong>in</strong> matters and leads to<br />

higher levels of cl<strong>in</strong>ician satisfaction.<br />

Comparison between traditional and dynamic hospital <strong>supply</strong> cha<strong>in</strong><br />

Features<br />

Product availability<br />

Inventory costs<br />

Traditional <strong>supply</strong> cha<strong>in</strong><br />

• Daily, weekly stockouts and<br />

product unavailability<br />

• 96% fill rate<br />

• Extra touchpo<strong>in</strong>ts <strong>in</strong> <strong>the</strong><br />

process and <strong>in</strong>ventory costs<br />

• Use space to hold obsolete/<br />

expired product<br />

Dynamic <strong>supply</strong> cha<strong>in</strong><br />

enabled by ValueL<strong>in</strong>k® Services<br />

and ValueL<strong>in</strong>k® Par Optimization<br />

• Significant reduction <strong>in</strong> stockouts and<br />

call-downs<br />

• Often exceeds 98% fill rate<br />

• Elim<strong>in</strong>ation of extra touchpo<strong>in</strong>ts and<br />

<strong>in</strong>ventory costs<br />

• Reduce storage and on hand <strong>in</strong>ventory<br />

levels and associated hold<strong>in</strong>g costs<br />

• Increased availability of storage and/or<br />

revenue-generat<strong>in</strong>g space<br />

Supply cha<strong>in</strong> flow<br />

Use of cl<strong>in</strong>ician time<br />

FTE allocation<br />

and utilization<br />

• Inefficient order<strong>in</strong>g and tim<strong>in</strong>g<br />

• Unorganized space for<br />

necessary product<br />

• Traditional <strong>supply</strong> cha<strong>in</strong><br />

vendors usually deliver only<br />

to <strong>the</strong> dock<br />

• Excess cl<strong>in</strong>ician time spent<br />

manag<strong>in</strong>g <strong>in</strong>ventory<br />

• Low cl<strong>in</strong>ician satisfaction<br />

• Hospital labor required to<br />

make deliveries<br />

• Efficient electronic order<strong>in</strong>g<br />

• Space sav<strong>in</strong>gs<br />

• Inventory reduction<br />

• Waste elim<strong>in</strong>ation<br />

• Product rationalization and standardization<br />

• Ability to deliver beyond dock to po<strong>in</strong>t of use<br />

• Vendor consolidation and streaml<strong>in</strong><strong>in</strong>g<br />

• Less cl<strong>in</strong>ician time spent manag<strong>in</strong>g <strong>in</strong>ventory<br />

and more time spent tak<strong>in</strong>g care of patients<br />

• Improved cl<strong>in</strong>ician satisfaction and utilization<br />

• Labor reallocation to high priorities<br />

For more <strong>in</strong>formation, e-mail ValueL<strong>in</strong>k@card<strong>in</strong>alhealth.com<br />

or contact <strong>your</strong> Card<strong>in</strong>al <strong>Health</strong> sales representative.


The hospital <strong>supply</strong> cha<strong>in</strong><br />

Traditionally, supplies flow from <strong>the</strong> distributor to <strong>the</strong> hospital load<strong>in</strong>g dock. There are many disadvantages to end<strong>in</strong>g<br />

<strong>the</strong> <strong>supply</strong> cha<strong>in</strong> here because it doesn’t ensure that product gets delivered directly where and when it is needed, creat<strong>in</strong>g<br />

additional unnecessary steps for <strong>your</strong> staff. However, when product is delivered beyond <strong>the</strong> dock to <strong>the</strong> po<strong>in</strong>t of use, <strong>the</strong><br />

result is less wait<strong>in</strong>g time for product availability, less handl<strong>in</strong>g of <strong>the</strong> product, less labor costs and more consistent product<br />

delivery. In turn, enabl<strong>in</strong>g you to deliver <strong>your</strong> product promise on to <strong>your</strong> cl<strong>in</strong>icians.<br />

Traditional <strong>supply</strong> cha<strong>in</strong><br />

Customer order<br />

Product delivery<br />

Central Store<br />

Departments<br />

Cl<strong>in</strong>ician use<br />

Customers order<br />

products electronically<br />

Products are delivered to<br />

customer dock/receiv<strong>in</strong>g<br />

Customers place<br />

product <strong>in</strong> Central Store<br />

Products are distributed<br />

to <strong>in</strong>dividual departments<br />

Inventory count<br />

Dynamic <strong>supply</strong> cha<strong>in</strong><br />

Enabled by ValueL<strong>in</strong>k® Services and ValueL<strong>in</strong>k® Par Optimization<br />

“Card<strong>in</strong>al <strong>Health</strong> has been do<strong>in</strong>g low-unit-of-measure from<br />

<strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g. They know what <strong>the</strong>y’re do<strong>in</strong>g. They’re more<br />

than a trusted advisor; <strong>the</strong>y’re an extension of our staff.”<br />

Johnny Gilliland<br />

Director of Materials Management at DCH <strong>Health</strong> System<br />

Customer order<br />

Customers order<br />

products electronically<br />

Departments<br />

Products are distributed<br />

to <strong>in</strong>dividual departments<br />

Optimized par <strong>in</strong>ventory levels<br />

through Par Optimization<br />

Inventory count<br />

Cl<strong>in</strong>ician use<br />

ValueL<strong>in</strong>k® benefits<br />

••<br />

Elim<strong>in</strong>ates excessive touchpo<strong>in</strong>ts <strong>in</strong> <strong>the</strong> <strong>supply</strong> cha<strong>in</strong><br />

••<br />

98 percent fill rate guarantee<br />

••<br />

Reduces on-hand <strong>in</strong>ventory levels and associated<br />

hold<strong>in</strong>g costs<br />

••<br />

Drives cl<strong>in</strong>ician satisfaction by <strong>in</strong>creas<strong>in</strong>g<br />

product availability<br />

••<br />

Significantly reduces stockouts and call-downs<br />

••<br />

Reallocates labor and resources<br />

••<br />

Optimizes department storage space and capacity<br />

• Streaml<strong>in</strong>es product recall process


Activity-driven distribution model with<br />

ValueL<strong>in</strong>k® Supply Management Services<br />

With an activity-driven distribution model, you’ll ga<strong>in</strong> visibility for ways to<br />

<strong>in</strong>crease <strong>your</strong> operational efficiency, reduce <strong>your</strong> <strong>in</strong>ternal operat<strong>in</strong>g costs and,<br />

<strong>in</strong> turn, reduce <strong>your</strong> distribution fees. It all starts with <strong>the</strong> ability to dist<strong>in</strong>guish<br />

<strong>the</strong> cost of goods from <strong>the</strong> cost of hav<strong>in</strong>g <strong>the</strong>m distributed. This allows<br />

for strategic management of those controllable cost drivers.<br />

Understand<strong>in</strong>g <strong>the</strong> primary controllable cost drivers gives you <strong>the</strong> ability to add<br />

or alter <strong>supply</strong> cha<strong>in</strong> services and activities that impact <strong>your</strong> total cost. Our flexible<br />

model will adjust to <strong>the</strong> level of activity <strong>your</strong> grow<strong>in</strong>g hospital or IDN requires.<br />

An open-book approach<br />

to pric<strong>in</strong>g<br />

Our activity-driven model po<strong>in</strong>ts to areas where we can work toge<strong>the</strong>r to cont<strong>in</strong>uously<br />

improve total <strong>supply</strong> cha<strong>in</strong> efficiency, reduce <strong>your</strong> <strong>in</strong>ventory costs and provide you with<br />

distribution sav<strong>in</strong>gs.<br />

Above all, cl<strong>in</strong>ician needs come first — new efficiencies and sav<strong>in</strong>gs matter only when<br />

nurses cont<strong>in</strong>ue to have <strong>the</strong> products <strong>the</strong>y need, when and where <strong>the</strong>y need <strong>the</strong>m.<br />

With this transparent<br />

approach, you know<br />

what you’re pay<strong>in</strong>g for<br />

with both product and<br />

process costs—facts<br />

and figures you need<br />

to make <strong>supply</strong> cha<strong>in</strong><br />

decisions that benefit<br />

<strong>your</strong> bottom l<strong>in</strong>e.<br />

Number of<br />

deliveries<br />

per week<br />

Number of<br />

<strong>in</strong>ternal ship<br />

to locations<br />

Primary controllable cost drivers<br />

Product<br />

<strong>value</strong><br />

per l<strong>in</strong>e<br />

Cost for<br />

ValueL<strong>in</strong>k®<br />

Services


The ValueL<strong>in</strong>k® Services advantage<br />

We offer a collaborative effort that extracts <strong>the</strong> most <strong>value</strong><br />

from our services and adds it <strong>back</strong> to <strong>your</strong> <strong>supply</strong> cha<strong>in</strong>.<br />

As part of <strong>the</strong> ValueL<strong>in</strong>k® program, we work with you to deliver<br />

<strong>the</strong> most efficient, streaml<strong>in</strong>ed and cost-effective operations.<br />

Supply cha<strong>in</strong> efficiencies<br />

ValueL<strong>in</strong>k® Par Optimization is a service<br />

quality improvement program that utilizes<br />

a Lean Six Sigma driven approach to<br />

optimize <strong>the</strong> <strong>supply</strong> cha<strong>in</strong> management<br />

process and achieve greater than 99.5%<br />

product availability at <strong>the</strong> po<strong>in</strong>t of use. Par<br />

Optimization virtually elim<strong>in</strong>ates stockouts<br />

and helps to improve cl<strong>in</strong>ical satisfaction<br />

due to product availability.<br />

Benefits<br />

• Analysis of historical cl<strong>in</strong>ical data enables<br />

proactive management of cycle counts,<br />

expired product removal and stock rotations<br />

• Uses ma<strong>the</strong>matical calculations and<br />

cl<strong>in</strong>ical advisory to establish both logical<br />

and rational par levels<br />

• Aligns on-hand <strong>in</strong>ventory and service<br />

schedule with true demand<br />

Did you know?<br />

50%<br />

of departmental <strong>in</strong>ventory is <strong>in</strong>active*<br />

10%<br />

of <strong>in</strong>ventory expense is obsolete*<br />

“Card<strong>in</strong>al <strong>Health</strong> has excellent solutions, <strong>in</strong>clud<strong>in</strong>g Par Optimization and o<strong>the</strong>r modules that you<br />

can <strong>in</strong>tegrate to <strong>in</strong>crease performance.”<br />

Dan Williams Senior Director of F<strong>in</strong>ance, Truman Medical Centers<br />

Cost conta<strong>in</strong>ment<br />

ValueL<strong>in</strong>k® Services helps elim<strong>in</strong>ate<br />

<strong>the</strong> large cost of stor<strong>in</strong>g, ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g and<br />

distribut<strong>in</strong>g supplies. This service shifts<br />

<strong>the</strong> central distribution function from <strong>the</strong><br />

hospital to Card<strong>in</strong>al <strong>Health</strong>. S<strong>in</strong>ce supplies<br />

are delivered <strong>in</strong> pre-organized totes directly<br />

to departments, <strong>the</strong> cost to sort, transfer and<br />

unpack products dramatically decreases.<br />

Benefits<br />

• Reduces storage and on-hand <strong>in</strong>ventory<br />

levels, and associated hold<strong>in</strong>g costs<br />

• Storage space turns <strong>in</strong>to cl<strong>in</strong>ical,<br />

revenue-generat<strong>in</strong>g space<br />

• Reallocation of labor and capital for o<strong>the</strong>r<br />

high-priority activities<br />

“There has been a precipitous decl<strong>in</strong>e <strong>in</strong> <strong>the</strong> cost of gett<strong>in</strong>g <strong>the</strong> product where it needs to be.”<br />

Michael Reeves System Executive, Supply Cha<strong>in</strong> Services, Baptist <strong>Health</strong><br />

25%<br />

of cl<strong>in</strong>ical staff time is spent on <strong>supply</strong><br />

cha<strong>in</strong> activities*<br />

74%<br />

Stockouts … redundancy, variation<br />

and unnecessary steps … contribute<br />

to <strong>the</strong> 74% of time nurses spend<br />

outside <strong>the</strong> patient’s room meet<strong>in</strong>g<br />

adm<strong>in</strong>istrative responsibilities **<br />

25%<br />

Inventory represents as much as<br />

25% of <strong>the</strong> typical hospital’s<br />

operat<strong>in</strong>g budget **<br />

Cl<strong>in</strong>ician satisfaction<br />

From a patient care standpo<strong>in</strong>t, ValueL<strong>in</strong>k®<br />

Services is one more valuable tool to reduce<br />

<strong>the</strong> amount of cl<strong>in</strong>ical staff time spent on<br />

<strong>supply</strong> cha<strong>in</strong> activities. ValueL<strong>in</strong>k® Services<br />

not only saves costs, but also helps improve<br />

quality of care by tak<strong>in</strong>g <strong>the</strong> nurse out of <strong>the</strong><br />

<strong>supply</strong> cha<strong>in</strong> process—so <strong>the</strong> focus can be<br />

more on where it belongs: <strong>the</strong> patients, not<br />

search<strong>in</strong>g for products.<br />

Benefits<br />

• Less cl<strong>in</strong>ical staff time devoted to order<strong>in</strong>g<br />

and handl<strong>in</strong>g products<br />

• Increases cl<strong>in</strong>ician satisfaction by ensur<strong>in</strong>g<br />

products are always available<br />

• M<strong>in</strong>imizes stockouts at <strong>the</strong> po<strong>in</strong>t of use<br />

* Source: Card<strong>in</strong>al <strong>Health</strong> benchmark<strong>in</strong>g<br />

model 2003 InventoryL<strong>in</strong>k® database<br />

** Source: Squire, Robert W., <strong>Put</strong>t<strong>in</strong>g<br />

Information to Work: A Strategy for<br />

Boost<strong>in</strong>g Supply Cha<strong>in</strong> Performance<br />

“If you’re tak<strong>in</strong>g care of <strong>the</strong>m, nurses don’t even know Par Optimization is runn<strong>in</strong>g <strong>in</strong> <strong>the</strong> <strong>back</strong>ground…<br />

Now <strong>the</strong>y have more time to dedicate to patient care.”<br />

L<strong>in</strong>da Bottorff Corporate Director, Materials Management, Baptist <strong>Health</strong>


card<strong>in</strong>alhealth.com<br />

© 2013 Card<strong>in</strong>al <strong>Health</strong>. All rights reserved. CARDINAL HEALTH, <strong>the</strong><br />

Card<strong>in</strong>al <strong>Health</strong> LOGO, ValueL<strong>in</strong>k, InventoryL<strong>in</strong>k and Essential to<br />

care are trademarks or registered trademarks of Card<strong>in</strong>al <strong>Health</strong>. All o<strong>the</strong>r<br />

marks are <strong>the</strong> property of <strong>the</strong>ir respective owners. Lit. No. 2CHL11392 (04/2013)<br />

Card<strong>in</strong>al <strong>Health</strong><br />

7000 Card<strong>in</strong>al Place<br />

Dubl<strong>in</strong>, Ohio 43017

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