Hunter Water Corporation Operational Audit 2010/11 - IPART - NSW ...

1 Introduction
t-cAM held a phone conference with NSW Health prior to the audit interview. The
auditor also consulted NSW Health about the findings of the audit. NSW Health
confirmed it was satisfied with the consultation undertaken during the audit and
accepted the findings of the report as the independent auditor’s findings.
The auditor adopted an audit methodology consistent with ISO 14011 “Guidelines
for Environmental Auditing” for this audit. These guidelines set out a systematic
approach to defining the requirements of the audit, which ensure that it is conducted
in accordance with an established and recognised audit protocol.
We held an inception meeting with the auditors and Hunter Water representatives
on the first day of the audit on 19 September 2011. At this meeting a mutual
understanding of the requirements of the audit was reached and protocols for the
conduct of the audit were also set out. All parties adhered to the agreed protocols
throughout the audit.
Audit interviews were conducted on 19 and 20 September 2011 at Hunter Water’s
offices. Field visits were also undertaken as part of the audit process on
Wednesday 21 September 2011.
Hunter Water’s compliance with the relevant requirements of the licence was
assessed according to the compliance grades outlined in chapter 1 of the t-cAM
report (Appendix A).
8 IPART Hunter Water Corporation Operational Audit 2010/11