Hunter Water Corporation Operational Audit 2010/11 - IPART - NSW ...

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t-cAM Consulting in association with Water Futures Pty Ltd and iConneXX Pty Ltd Licence Clause Operating Licence Obligations Scope Comments 4.6.3 Following receipt of the report the Minister, or a person appointed by the Minister, may publish a notice in the NSW Government Gazette which lists amendments to the Water Pressure Standard, the Water Continuity Standard and the Sewage Overflow Standard that must be adopted by Hunter Water. 4.6.4 Any amendments to the performance standards that must be adopted by Hunter Water under clause 4.6.3 must be incorporated into the Customer Contract as soon as reasonably possible and also considered as part of any review of the Customer Contract. 4.6.5 From the Commencement Date, Hunter Water must provide IPART with such data and physical and electronic access to records kept by Hunter Water that enable it to report under clause 4.6.1. 4.7 Service quality and system performance indicators 4.7.1 IPART will publish a schedule of Service Quality and System Performance Indicators. Hunter Water must publish on its website on the internet the latest Service Quality and System Performance Indicators. 4.7.2 Hunter Water must maintain record systems that are sufficient to enable it to measure accurately its performance against: 1. the Service Quality and System Performance Indicators; and 2. any service quality and system indicators specified in instruments that give effect to the National Water Initiative; and 3. any service quality and system indicators in any other instrument determined by IPART. 4.7.3 Where there is inconsistency between any of those indicators in clause 4.7.2 (or their application), IPART may determine which indicators are to apply. 4.7.4 By no later than 1 September each year, Hunter Water must report to IPART its performance against the indicators in clause 4.7.2 for the immediately preceding financial year. The report must include an analysis of any problems of a systemic nature. 4.7.5 As part of its report, Hunter Water must provide IPART where possible with such data and electronic access to the records that enable it to report under clause 4.7.4 otherwise Hunter Water must provide IPART with physical access to such records. 4.8 Asset management obligation Hunter Water must ensure that its Assets are managed consistent with: (a) meeting its obligations under this Licence, the Customer Contract and all applicable laws; (b) subject to paragraph (a), achieving lowest cost of service delivery across the whole of life of the Assets, or where applicable across several asset life cycles, within the context of acceptable risk management principles; and (c) the analysis of Asset and Asset related business risks and managing them to a defensible residual level, subject to paragraphs (a) and (b). NR Audit SC SC Audit Audit Audit SC a) Audit b) SC c) SC Audit to verify that the amendment to the system performance standards which took effect from July 2010 has been adopted and incorporated into the Customer Contract. Statement of Compliance to certify that Hunter Water had cooperated fully during the SPS review. Audit to check whether there is any inconsistency which went undetected or was not reported to IPART. Statement of Compliance to verify whether Hunter Water has cooperated fully in supplying data for these indicators. Audit to verify that Hunter Water has maintained its capacity to meet licence obligations into the future, and that Hunter Water’s asset management system incorporates service targets that are consistent with licence requirements. 136 Hunter Water Corporation Operational Audit 2010/11 Appendices
Licence Clause t-cAM Consulting in association with Water Futures Pty Ltd and iConneXX Pty Ltd Operating Licence Obligations Scope Comments 4.9 Reporting on the asset management plan 4.9.1 At least once during the term of the Licence at a time to be agreed with IPART, Hunter Water must report to IPART on the state of each group of Assets managed by Hunter Water. 4.9.2 The report must include the following matters: (a) a description of each group of Assets (for the purpose of this clause, a group of Assets may consist of only one Asset); (b) an assessment of the expected capability of each group of Assets to meet the obligations required under clause 4.8; (c) a description of the processes, practices, systems and plans Hunter Water uses in managing Assets, or as applicable, individual groups of Assets. (d) a demonstration by benchmarking, or other defensible analysis, that the processes and practices, systems and plans Hunter Water uses are appropriate within the context of the capabilities and characteristics of the business. (e) progress in implementing justifiable improvements in processes, practices, systems and plans for the management of Hunter Water’s Assets. (f) strategies and predicted costs for the future management of the Assets to achieve the requirements of clause 4.8. (g) an assessment of the major issues and constraints on current and future performance of the Assets including implications for service pricing. (h) such other matters reasonably required by IPART 4.10 Auditing the Asset Management Plan 4.10.1 At least once during the term of the Licence IPART may (at a time it determines) conduct an audit of Hunter Water’s compliance with clauses 4.8 and 4.9. The audit may form part of an Annual Audit or be conducted separately from an Annual Audit, at the discretion of IPART. 4.10.2 In addition, IPART may at any time audit Hunter Water’s compliance with clauses 4.8 and 4.9 for the purpose of: (a) investigating and reporting on, or reviewing the pricing of the Services under the IPART Act; or (b) investigating compliance by Hunter Water with specific areas of its Asset management. 4.10.3 An audit undertaken under clause 4.10.1 or 4.10.2, must comply with the scope and audit specifications determined by IPART. 4.10.4 The provisions of clause 12 apply to an audit under clause 4.10 as if the audit under clause 4.10 is an Annual Audit. 4.10.5 The Minister must be advised of any such decision to audit and, subsequent to the audit, be provided with a report on the outcomes of the audit. NR NR NR NR NR NR NR Removed from audit scope Hunter Water Corporation Operational Audit 2010/11 Appendices 137
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Independent Pricing and Regulatory
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© Independent Pricing and Regulato
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Executive Summary Executive Summary
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Executive Summary We support the ke
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1 Introduction 1 Introduction Hunte
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1 Introduction Hunter Water is curr
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2 Overview of audit findings and re
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3 Historical performance 3 Historic
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3 Historical performance R3(a) R3(b
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3 Historical performance 22 IPART H
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A Auditors Audit report 24 IPART Hu
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Hunter Water Corporation Operational Audit 2010/11 - IPART - NSW ...

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