power management product selection guide - International Rectifier
power management product selection guide - International Rectifier
power management product selection guide - International Rectifier
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Technical Assistance Center | RESOURCES<br />
Online Self Support<br />
Technical Documents<br />
• Electronics 101 tutorial<br />
• Application notes<br />
• Technical papers<br />
• Design tips<br />
• FAQ’s<br />
Design Support<br />
• Software Design Tools<br />
– MyPower, with two primary sections,<br />
MOSFET selector tool & iPowir Sync<br />
Buck Simulator<br />
– HEXRISE Temperature Rise Calculator<br />
– DirectFET Thermal Rating Calculator<br />
– Ballast Design Assistant (BDA) software<br />
– Spice & Saber Models<br />
• Reference design kits<br />
• Design tips<br />
Product Information<br />
• Parametric Search<br />
• Product Line<br />
• New Products<br />
• Cross & Replacement<br />
• Lead Free<br />
• Product Packaging<br />
• Product Literature<br />
• Quality & Reliability<br />
• Samples & Sales<br />
Our Mission as a Global Technical Assistance Center<br />
Our mission as a global Technical Assistance Center is to provide quality prompt solutions<br />
to customer inquiries. In addition to self-support material available on our website<br />
qualified application engineers are available to address your questions by<br />
email/online or by phone. Our global presence allows for a continuous 24 hours operation,<br />
enabling us to resolve most inquiries within the first business day.<br />
In line with the rapid expansion of IR’s proprietary <strong>product</strong> line, regular up to date training<br />
is provided for the TAC staff to ensure quality of support. Additional technical documentation<br />
such as application notes and design tips are generated to further encourage<br />
online self-support and to reduce resolution time.<br />
TAC Support Channels<br />
• Direct Customers<br />
• IR Sales Reps<br />
• Internal IR Employees<br />
• Distributors<br />
• FAEs<br />
Types of Technical Inquiries Supported by TAC<br />
• Assistance with Design-In of IR Technologies<br />
• Recommendation of Proprietary Product Solutions<br />
• Identification/Verification of Part numbers<br />
• Applications Assistance<br />
• Trouble shooting customer designs<br />
• Product Selection<br />
• Verification of Product datasheet Parameters<br />
• Cross Reference to Competitor Parts<br />
• Recommendations of Upgrades to Obsolete Parts<br />
Value Added for Our Customers<br />
• Global Real Time Support<br />
– Online & Email<br />
– Phone & Fax<br />
• Real time literature Support<br />
• Online Software Design Support<br />
• Technical Training Modules<br />
• Tradeshows<br />
www.irf.com INTERNATIONAL RECTIFIER / POWER MANAGEMENT SELECTION GUIDE 65
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