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QUALITY AND EXCELLENCE: KAHRAMAA SLOGAN IN 2011

QUALITY AND EXCELLENCE: KAHRAMAA SLOGAN IN 2011

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Interview<br />

Al-Kuwari: Alignment of <strong>KAHRAMAA</strong><br />

5 Year Business Plans<br />

and Strategies with QNDS <strong>2011</strong>-2016<br />

In its commitment to communicate with<br />

its customers and stakeholders, enhance<br />

the internal management processes,<br />

and show devotion to its mission<br />

of providing sustainable electricity and<br />

water services, <strong>KAHRAMAA</strong> presents<br />

its major economic, environmental, social, and<br />

human impacts. We find it significant to give<br />

a full and up-to-date portrait of our major activities<br />

and performance for the year <strong>2011</strong>, as<br />

well as our future plans and projects. It demonstrates<br />

our commitment to Qatar National<br />

Vision (QNV) 2030 and Qatar National development<br />

Strategy (QNDS) <strong>2011</strong> – 2016 in a way<br />

that is transparent, credible and internationally<br />

benchmarked. <strong>KAHRAMAA</strong> President, H.E.<br />

Eng. Essa Hilal Al-Kuwari is the right person to<br />

interview in this contest.<br />

H.E. President, how do you find <strong>KAHRAMAA</strong><br />

performance in <strong>2011</strong>, are you satisfied with<br />

it?<br />

It is my pleasure to mark <strong>KAHRAMAA</strong> success<br />

in maintaining its high performance it showed<br />

in 2010 especially in Summer. We managed<br />

to provide all sectors with electricity and water<br />

supplies in spite of their noticeable growth.<br />

<strong>KAHRAMAA</strong> has witnessed growth at all areas<br />

of business. It is reflected positively on the<br />

continuity of services at peak demand times.<br />

Statistics shows that at the end of November<br />

<strong>2011</strong>, <strong>KAHRAMAA</strong> managed to serve 272,159<br />

electricity customers and 225, 821 water customers.<br />

Electricity customer increased by 16%<br />

and water’s by 21.6% compared with 2010.<br />

QNDS <strong>2011</strong> -2016 was announced in <strong>2011</strong>,<br />

all sectors are directed to ensure the alignment<br />

of plans with QNV 2030 and QNDS,<br />

what about <strong>KAHRAMAA</strong>?<br />

<strong>KAHRAMAA</strong> five year plans goes in line with<br />

8

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