CENTRAL JAPAN RAILWAY COMPANY Annual Report 2007

Safety
Because of safety measures carried out on equipment and services, such as the
comprehensive training of employees and the introduction of the train control system
using most sophisticated electronic technologies, the Tokaido Shinkansen has
maintained a flawless record of no derailment or collision during more than 40 years of
commercial train operations. This record demonstrates the consistency and thoroughness
of our measures to ensure safety.
Punctuality
In FY2007.3, the average delay from schedule per departure was a mere 0.3 minutes.
The Tokaido Shinkansen boasts high punctuality, making it especially relied upon
among business travelers.
Comfort
We consistently endeavor to provide passengers with the most comfortable traveling
environment that accurately responds to the needs of the times. We have achieved new
levels of riding comfort, by introducing new rolling stock with enhanced noise
suppression, and constantly modernizing stations and installing new facilities such as
elevators and escalators. The new Series N700 rolling stock, which began commercial
operation in July 2007, offers an “even more comfortable interior space” that meets the
various needs of our customers as well as services that introduce the latest technology.
High Speeds
The Tokaido Shinkansen’s “Nozomi” services connect the city centers of Tokyo and
Osaka in 2 hours and 30 minutes which is virtually the same time that this route takes by
air, if one includes the time necessary to travel between airports and city centers, as well
as check-in and transit times. With the debut of the Series N700 in July of this year, this
time has been reduced to 2 hours and 25 minutes thereby making the Tokaido
Shinkansen more convenient.
Frequency and Capacity
Considering that 305 regular trains are operated daily as of July 2007 and that an
trainset has a seating capacity of around 1,300, the capacity advantage of the Tokaido
Shinkansen over airlines is substantial. Also, up to eight “Nozomi” services are operated
every hour for the Tokyo – Shin-Osaka route, which provides passengers with a highvolume
and high-frequency travel option, available at any time to suit their schedule.
The “Express Reservation” service allows users to modify their reservations via mobile
phones and PCs as many times as they like without having to physically visit a station,
so that they can take maximum advantage of the overwhelmingly frequent Tokaido
Shinkansen services.
31