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OWNERS GUIDE - Westgate Resorts

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<strong>Westgate</strong> Online Services<br />

Sending a Guest for a Reservation<br />

Fixed Ownership<br />

Fixed Owners can send a guest<br />

for a pending fixed reservation. If<br />

Owners choose to give a reservation<br />

to a guest through the website, the<br />

reservation is automatically updated<br />

in the MR system.<br />

Float Ownership<br />

Float Owners can also request to<br />

send a guest by adding the guest<br />

name in the “Special Request” field in<br />

the “Request Travel Dates” page.<br />

NOTE: The system will not allow the Owner to send a guest if the account number associated<br />

with the reservation is delinquent on Mortgage or HOA payments.<br />

Fixed & Float Ownership<br />

Fixed and Float Owners have the<br />

option to exchange their usage rights<br />

to another week at their home resort<br />

or other resorts. They can search for<br />

live availability prior to submitting a<br />

request. They must select the Resort,<br />

Room Type, # of Guests, Arrival Date,<br />

Departure Date and Usage Year.<br />

Credit Card must be added to process<br />

any applicable reservation fees.<br />

Exchanging a Reservation<br />

15<br />

1-800-925-9999<br />

www.westgateowners.com

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