OWNERS GUIDE - Westgate Resorts

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How To Use Your Timeshare USE IT YOURSELF Planning to visit your home resort? 1. For floating week Owners, call 1-800-925-9999 and request a reservation for your preferred travel dates. Remember, we want to ensure you have the opportunity to come home to your resort when it is best for you, so please call ahead since requests are honored on a first-come, first-served basis. 2. If you own a fixed week and will be traveling during your scheduled week, simply call 1-800-925-9999 and a vacation consultant will be more than happy to assist you in finalizing your vacation plans. You may also confirm your reservation through their Online Account Management (OAM) account at www.westgateowners.com. EXCHANGE You have two options: 1. Stay at your home resort at a time other than your scheduled week or stay at another Westgate property by doing a “Developer Exchange.” Just tell us when you would like to visit by placing a service request online through your Online Account Management (OAM) account at www.westgateowners.com or by contacting us at 1-800-925-9999 or 407-355-1105. * 2. Exchange your week through Interval International or Westgate Cruise and Travel Program and travel the world. Please contact us at 1-800-925-9999 or 407-355-1105 and we will be more than happy to assist you. Owners may place a service request online through your Online Account Management (OAM) account at www.westgateowners.com. *Applicable fees and restrictions may apply. Based on availability. 4 1-800-925-9999 www.westgateowners.com
How To Use Your Timeshare It’s as easy as picking up the phone or sending an e-mail to let us know you’re coming. And if you want to exchange your week, either for a different Westgate week or through Interval International or the Westgate Cruise and Travel Program, we’ll “walk” you through the process. Helpful Tips • Check-in days vary, depending on the resort. Because we want to give you the greatest opportunity to obtain what your family needs for your vacation plans, please call 1-800-925-9999 or 407-355-1105 and confirm at least 6 months in advance of your desired visit. If your vacation needs have changed, please refer to pages 45 and 46. • Would you like to come back to your home resort at a time other than the week you own? Or would you like to try another Westgate Resort? Contact us at 1-800-925-9999 or 407-355-1105. Mention you would like to do a “Developer Exchange” and we’ll do the rest! Owners may place a service request online through their Online Account Management (OAM) account at www.westgateowners.com. • To enjoy usage of your villa, please make sure all annual fees associated with the occupancy year of deposit are current prior to your arrival. • Westgate Resorts is pleased to welcome its Owners to exchange their current week for a week at another Westgate Resort through our Developer Exchange Program. We have spacious villas available and a variety of exciting experiences for you and your family to enjoy, whether it be visiting the theme parks in Orlando, FL; skiing in Park City; shopping in Las Vegas, NV; soaking up the sun in Myrtle Beach, SC; and much, much more. • If you own a “lock-off” villa, please read the “Lock-Off Info” listed on the respective Resort Information Page in this booklet. This will help you get the most out of your Westgate Resorts ownership. Use only the part of your villa you need and deposit the rest for future use! • Check-in begins at 4 p.m. Contact us at 1-800-925-9999 or 407-355-1105 if you’ll be arriving late or you have special needs such as a highchair or crib. You may also place a service ticket online through your Online Account Management (OAM) account at www.westgateowners.com. • Deposits required at check-in: $50 hold placed on a major credit or debit card (the release of this hold may take longer if using a debit card), or $200 cash deposit if you or your guest does not have a credit/debit card. • If you are giving your villa to a friend or relative as a gift to use, it is important to call us at 1-800-925-9999 or 407-355-1105 at least 60 days in advance of arrival and let us know. You can also send an email with your guest’s name, address, and phone number under the service request link at www.westgateowners.com. • Planning on traveling the world? To exchange your week with Interval International or Westgate Cruise and Travel Program or any other exchange company, payment of the annual fees associated with the occupancy year of deposit is required. 5 1-800-925-9999 www.westgateowners.com
Page 1 and 2: 2013 OWNERS GUIDE
Page 3: Table of Contents How To Use Your T
Page 7 and 8: Frequently Asked Questions 5. Q. Ho
Page 9 and 10: Frequently Asked Questions 14. Q. I
Page 11 and 12: Come Home To Westgate Resorts Westg
Page 13 and 14: Westgate Online Services Creating a
Page 15 and 16: Westgate Online Services Sending a
Page 17 and 18: Westgate Online Services Reservatio
Page 19 and 20: HAVE YOUR VACATION NEEDS GROWN? Wou
Page 21 and 22: 4000 Westgate Blvd. Kissimmee FL, 3
Page 23 and 24: WESTGATE RESORTS 7600 U.S. 192 West
Page 25 and 26: 10,000 Turkey Lake Road Orlando, FL
Page 27 and 28: 12007 Cypress Run Road Lake Buena V
Page 29 and 30: 3611 Collins Avenue Miami Beach, FL
Page 31 and 32: MYRTLE BEACH OCEANFRONT RESORT 415
Page 33 and 34: 915 Westgate Resorts Road Gatlinbur
Page 35 and 36: Logger’s Pointe at the Woods Ceda
Page 37 and 38: 750 Emerald Pointe Drive Hollister,
Page 39 and 40: 3000 Canyons Resort Drive Park City
Page 41 and 42: Club Orlando Seasons Weeks Notes Va
Page 43 and 44: Loyalty Shopping Program westgate r
Page 45 and 46: Rentals & Developer Exchange Owner
Page 47 and 48: Westgate Resorts Foundation Establi
Page 49 and 50: Glossary Bonus Week: Incentive give
Page 51 and 52: NOTES

OWNERS GUIDE - Westgate Resorts

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