Frequently Asked Questions (FAQ) HD DVR - Moxi

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Moxi Mate
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Home Network Setup
Are the Home Network requirements different for single and multi-room Moxi
configurations?
Yes, the Home Network connection requirements depend on the Moxi configuration being used.
Refer to the following table to determine the Home Network requirements for your configuration.
Moxi
configuration
Single room
Moxi HD DVR
Multi-room
(Multiple HD
DVRs and/or
Mates)
# of Moxi devices
simultaneously in use
Connection
speed
Recommended Connection types
for optimal performance*
N/A 100 Mbps Wired (for best performance)
MoCA adapters
Powerline AV adapters
Note: Wireless adapters/bridges
may be sufficient if you are NOT
performing DLNA video streaming or
downloading large amounts of data.
One Moxi HD DVR in use 100 Mbps or Wired
while two other Moxi higher
MoCA adapters (We recommend
Devices (HD DVR or
any MoCA adapter kit that can
Mate) are streaming live
transfer speeds over 100 Mbps.
or recorded content
Most MoCA Ethernet adapter kits
support 200 Mbps or higher)
Powerline AV adapters (e.g.,
HomePlug 1.0 AV). HomePlug
Alliance-certified Powerline AV
adapters can enable a reliable
high speed network connection
of up to 200 Mbps. Powerline AV
adapters with a lower throughput
are unlikely to work for multiroom
configurations.
*Home Networking equipment sold separately by various manufacturers.
For Media Link to function properly, make sure that:
Your Moxi HD DVR is not connected through a Virtual Private Network(VPN) tunnel.
Your computer is set up to share content according to your server’s instructions.
Your server software is not blocked by a Firewall.
How do I connect my Moxi system to my broadband connection using a wired data
connection?
The Moxi system needs a full-time broadband Internet connection in order to update your
software and program guide data, and to provide access to Moxi’s special features. Depending on
the Moxi features you plan to use, you can either attach a broadband Internet connection directly
to the Ethernet port on your Moxi device, or you can connect a network cable between the
Ethernet port on the rear of the Moxi system and your Home Network. (Home Network
connection required for multi-room features with multiple Moxi devices.) You can use Media link
without an Internet connection to access locally stored digital content such as photos, music and
video within the same Home Network as your Moxi device; however, access to internet based
video, such as Netflix and other Media Link features require an Internet connection.
© ARRIS Group, Inc. 2009. All rights reserved. Page 6 of 19 Moxi Mate