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Corporate Plan 2012 - 2015 - Lambeth Council

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Office of the Chief Executive Summary<br />

Service <strong>Plan</strong> <strong>2012</strong>/15<br />

Becoming a cooperative council<br />

Establishing a cooperative culture and setting<br />

the pace of improvement<br />

A culture of innovation across the<br />

organisation will be led by OCE,<br />

encouraging risk taking, new ideas,<br />

prototyping and co-production of services<br />

with residents and partners.<br />

Enable partners to develop a cooperative<br />

borough by developing new networks,<br />

strengthening existing links and providing<br />

space for collaboration and communication.<br />

The council’s corporate priorities and<br />

change processes are well understood by<br />

staff and external stakeholders.<br />

More residents will be involved in coproducing<br />

services with the council and<br />

services will be encouraged and supported<br />

to explore and implement new delivery<br />

models.<br />

Staff feel engaged in the development of<br />

internal policies and changes.<br />

OCE Priority: Managing and maintaining the<br />

positive reputation of the organisation<br />

The image of <strong>Lambeth</strong> will be improved<br />

and people’s satisfaction with their own<br />

neighbourhood as well as that of the<br />

borough and council as a whole will be<br />

improved.<br />

Internal and external audiences are<br />

informed about the council’s priorities and<br />

visions, about council services and how to<br />

access them.<br />

A positive, constructive and respectful<br />

culture between staff, Trades Unions,<br />

managers and members within the council.<br />

<strong>Lambeth</strong> is viewed as a fair and desirable<br />

employer by current and prospective staff.<br />

More preventative and targeted services<br />

OCE Priority: Providing strategic planning<br />

capacity<br />

Ensure that robust data, information and<br />

analysis is made available to our citizens,<br />

staff and partners according to their needs<br />

to enable co-production, community<br />

commissioning and cooperative service<br />

delivery models.<br />

Provide high quality information, data and<br />

policy that will support the political and<br />

managerial decision making processes of<br />

the organisation.<br />

The provision of high quality staff data that<br />

supports the council in its strategic<br />

decision making.<br />

Ensure internal council policies and<br />

processes are flexible, responsive and<br />

enable the council to meet its ambitions.

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