SC October2011.pdf - Parts & People
SC October2011.pdf - Parts & People
SC October2011.pdf - Parts & People
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Turbo Wholesale Tires focuses on SUV, ultra high-performance applications<br />
Continued from page 11<br />
to $135 million, and we expect to<br />
reach $200 million in 2011.”<br />
Over the years, TWT has added<br />
the most popular tire brands,<br />
Sepetjian said, including Pirelli,<br />
BFGoodrich, Goodyear,<br />
Michelin, Dunlop, Continental,<br />
Cooper, Uniroyal, Falken,<br />
Fullway, Nitto, Hankook,<br />
Yokohama, Bridgestone, and<br />
Lexani.<br />
Septijian said he kept the<br />
original L.A. location open and<br />
started opening increasingly<br />
larger warehouses, most recently<br />
settling into its new 290,000-<br />
square-foot warehouse and<br />
offices, with 96 docks.<br />
“This location has enabled us to maintain<br />
a stock of 700,000 to 850,000 tires and<br />
expand our applications to include off-road,<br />
light-truck, and metric tires,” he said.<br />
In 2008, Sepetjian said he incorporated<br />
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The huge warehouse at Turbo Wholesale Tires in Irwindale<br />
keeps 700,000 to 850,000 tires in stock at all times, President<br />
Sarkis Septijian says.<br />
Lexani Tires Worldwide and started<br />
developing unique tire sizes for that brand.<br />
“We also started producing our own line of<br />
ultra high-performance tires called<br />
Lionhart,” he said. “We will also be<br />
introducing another new UHP tire line<br />
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“One of the most recent sizes<br />
Sarkis has designed is the new<br />
Lexani 295/23ZR28,” said Bill<br />
Fuqua, national business<br />
development manager. “It has the<br />
same overall diameter as the<br />
275/25ZR28 with a lower aspect<br />
ratio, and it’s wider so it can carry<br />
more weight.”<br />
TWT has a fleet of trucks that<br />
make deliveries twice a day, Fuqua<br />
said. “To better serve our<br />
customers, about a year ago the<br />
original L.A.<br />
warehouse was<br />
converted to a<br />
‘will call-only’<br />
warehouse,” he<br />
said. “All calls come<br />
through the Irwindale<br />
office, but the customer<br />
can pick up the order in<br />
L.A.”<br />
Fuqua said the<br />
company plans to open<br />
several 10,000-15,000-square-foot will callonly<br />
warehouses in the next few years in<br />
Southern California and eventually in<br />
Northern California.<br />
“These will be very low overhead<br />
locations with maybe only two or three<br />
people, so they’ll be profitable,” Fuqua said,<br />
“By focusing on the<br />
ultra high-performance<br />
and SUV niches, dealers<br />
quickly discovered I had<br />
the proper tire they<br />
needed for their specific<br />
application.”<br />
The 290,000-square-foot Irwindale warehouse, which<br />
houses the offices of Turbo Wholesale Tires, has 96<br />
docks for fast pickup and delivery.<br />
“and they’ll also be in locations close to the<br />
dealers so they can come in and pick up<br />
their order quickly.”<br />
Sepetjian said most of the company’s<br />
telephone sales consultants started in the<br />
warehouse, so they know the products they<br />
sell and they receive training from tire<br />
manufacturers.<br />
“About 90 percent of our sales people<br />
worked in the warehouse, then became<br />
drivers, then moved into sales, and if they’re<br />
good enough, like Jesse Ortiz, our general<br />
manager, into management.”<br />
“We promote from within so new<br />
employees know they<br />
can rise in the company,<br />
which makes good<br />
employees more<br />
motivated,” Fuqua said.<br />
In addition, he said<br />
the company receives<br />
ongoing training from<br />
tire manufacturers. “For<br />
example, Falken, Pirelli,<br />
and Cooper come in<br />
bimonthly and give a<br />
two-hour training seminar on new tire sizes,<br />
features, benefits, new trends, and<br />
marketing.”<br />
Fuqua said that after the seminar, the<br />
employees take a test to receive certification<br />
as “Ultra High-Performance Specialists.”<br />
“So our guys are well versed on the tires<br />
they sell and what’s<br />
happening in the tire<br />
industry,” he said.<br />
“I believe you should treat<br />
all employees and customers<br />
with the same respect you<br />
would expect for yourself,”<br />
Sepetjian said.<br />
“I have been blessed with<br />
tremendous success, but I<br />
have always been humble,<br />
which I attribute to my faith<br />
and the values my parents<br />
instilled in me,” he said. n<br />
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Page 12 October 2011 <strong>Parts</strong> & <strong>People</strong> www.partsandpeople.com