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SC October2011.pdf - Parts & People

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Exhaust<br />

Accessories<br />

QUALITY PRODUCTS THAT YOU CAN DEPEND ON<br />

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BG Products refocuses on fuel<br />

and breaks ground on new facility<br />

Continued from page 25<br />

So in the last year, BG Products went<br />

back to its regional distributors with an<br />

initiative called “Focus on Fuel,” Greseth<br />

said.<br />

“The thing about fuel is every car or<br />

truck, with a few exceptions, are<br />

combustion type engines,” he said, “and<br />

there is no combustion<br />

engine that is 100-percent<br />

effective. At some point, on<br />

every car, they will leave<br />

residue behind, which<br />

always creates deposits,<br />

which always gives us the<br />

opportunity to maintain and<br />

clean the fuel system,<br />

restore performance, and<br />

reduce exhaust emissions.<br />

We were ‘going green’ long<br />

before it was politically<br />

correct.”<br />

The idea, Greseth said, is to assist<br />

repair shop customers in becoming<br />

maintenance facilities, which all begins<br />

with the oil change.<br />

“Everything starts with the oil change,”<br />

he said. “When you get a customer for an<br />

oil change you get the opportunity to<br />

maintain that customer two or three times<br />

a year, and it also gives you the<br />

opportunity to look over the car for other<br />

maintenance services that are needed.”<br />

And, although today’s vehicles are<br />

designed to have fewer failures, Greseth<br />

said they still<br />

have issues. Oil,<br />

transmission<br />

fluid, power<br />

steering fluid, or<br />

a clean fuel<br />

system is only<br />

good for a<br />

certain amount<br />

of time, he said.<br />

“When the usable life of the fluid is<br />

over, it creates an opportunity and options<br />

for what to do next,” he said, “and that’s<br />

where BG comes in, because we have a<br />

program and a plan to replace the original<br />

OEM fluids with either a better quality<br />

fluid or a better program than what they<br />

were offered from the factory.”<br />

To stand behind their programs and<br />

products, BG Products began its BG<br />

Lifetime Protection Plan in 2004 to give<br />

repair shops and their customers peace of<br />

mind, while bringing extended life and<br />

efficiency to engines, transmissions,<br />

brakes, steering, cooling, and climate<br />

control systems.<br />

“We’ll back all the major components<br />

for the lifetime of the vehicle as long as<br />

oil changes are done every 5,000 miles<br />

with one of our oil products, or the<br />

maintenance services are done in 30,000<br />

mile increments,” he said.<br />

Greseth added that his research and<br />

development team is constantly testing<br />

products in the field to give BG a<br />

competitive advantage, and keep them on<br />

Construction is underway in El Dorado at the future<br />

home of BG Products. By late 2012, the new plant is<br />

scheduled to be up and running, including<br />

manufacturing and distribution facilities.<br />

“Most of our competition is<br />

interested in selling you some<br />

stuff, but we’re very hands on<br />

and we’re set up to be a true<br />

partner with a business.”<br />

top in the industry.<br />

“We have a 2010 Taurus SHO that<br />

we’re doing long-term tests on,” he said.<br />

“We actually have a website,<br />

www.Bgfueltest.com, that presents data<br />

from the time the car was brand new. The<br />

purpose is to see, No. 1, how does the<br />

performance hold up, and secondly, what<br />

kind of deposits form in the engine.<br />

We’ve found there’s a tremendous<br />

opportunity in what happens in that<br />

engine in a very short amount of time. It’s<br />

a great technology, great engine, but<br />

there’s nothing they<br />

can do to keep the<br />

engine from forming<br />

deposits. So what I’m<br />

saying is every time<br />

there’s a shift in<br />

technology, there’s also<br />

a major shift in<br />

opportunity for BG.”<br />

With the relocation<br />

to a new facility in the works, and a<br />

research and development team that keeps<br />

BG Products on the cutting edge, Greseth<br />

said it just boils down to the sales reps<br />

continuing to develop lasting<br />

relationships with customers.<br />

“We’re not just a chemical company,”<br />

he said. “We have designed our business<br />

with almost 1,000 sales reps in the field in<br />

the U.S and Canada, and our purpose is<br />

not just to sell product, our purpose is<br />

develop a relationship and partnership<br />

with the shop. Most of our competition is<br />

interested in selling you some stuff, but<br />

we’re very hands on and we’re set up to<br />

be a true partner with a business.” n<br />

Page 26 October 2011 <strong>Parts</strong> & <strong>People</strong> www.partsandpeople.com

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