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Volume 3 Issue 1.indd - Parsons Brinckerhoff

Volume 3 Issue 1.indd - Parsons Brinckerhoff

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• Speed of procurement activities and Board<br />

processes<br />

• Attention to continuous improvement<br />

Completing the Picture<br />

In conclusion, PB’s OD services—working in tandem with<br />

economic forecasting—can help a client make great<br />

strides toward achieving sustainable performance. It can<br />

be suggested that this combination results in:<br />

• An impetus for demonstrated positive<br />

performance, improvement and change is<br />

created. A key to ensuring that economic/<br />

financial performance remains positive is to<br />

obviously have accurate and insightful financial<br />

reports and forecasts. Equally as important<br />

is to know the strengths and weaknesses of<br />

the organization well enough to understand<br />

what process, communications, structural, and<br />

technology adjustments can be made to respond<br />

to the story the numbers are telling.<br />

• Agency operations and strategy are<br />

meaningfully linked. A common failing<br />

identified in an organization is the inability to<br />

effectively connect its operations with its strategy,<br />

or vision. A gap exists because multiple foci are<br />

driving agency actions, thus greatly limiting<br />

optimal overall organizational performance.<br />

Economic and financial forecasts generally<br />

provide the more operational data; the results of<br />

organizational development efforts provide an indepth<br />

understanding of the strategic side. When<br />

the two are combined, agency leaders see the<br />

extensive efficiencies of integrating the two.<br />

• A context for understanding “the numbers”<br />

is developed. Managing within government<br />

today is characterized by growing pressure<br />

for public accountability and by a demand for<br />

specific, quantitatively measured results and<br />

future plans. As a result, many agency leaders<br />

have access to excellent data, including economic<br />

and financial forecasts – but lack the equallydetailed,<br />

qualitative assessment of their agency’s<br />

performance that organizational development<br />

services can provide. OCTA capitalized upon<br />

the opportunity to build this context; the PB<br />

organizational readiness and capacity assessment<br />

offered agency leaders a detailed view of how<br />

well OCTA was prepared to deliver the billions of<br />

dollars in improvements to which it is committed.<br />

Eric Roecks is a principal consultant with PB’s organizaitonal development practice. He has over 20 years of experience<br />

providing organizational assessment and other OD-related services to government, private, and non-profit clients<br />

throughout the United States and Canada.<br />

M.P.A, University of Washington; B.A., Whitworth College<br />

Alan Lubliner leads PB’s strategic planning and organizational development practice. His distinguished career includes<br />

strategic consulting services and projects for several major cities, county and state agencies, the federal government,<br />

agencies in other countries and a multi-lateral development banks. Mr. Lubliner served as organizational development<br />

advisor for the OCTA Organizational Readiness and Capacity Assessment.<br />

B.A., Political Science, University of Colorado<br />

25 Vol. 3 • <strong>Issue</strong> 1 |

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