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Wireless Security.pdf - PDF Archive

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<strong>Security</strong> and the Law 327<br />

14.5.6 Emergency Disclosures by Communications Providers<br />

Previous law relating to voluntary disclosures by communication service providers<br />

was inadequate for law enforcement purposes in two respects. First, it contained no<br />

special provision allowing communications providers to disclose customer records or<br />

communications in emergencies. If, for example, an ISP independently learned that one<br />

of its customers was part of a conspiracy to commit an imminent terrorist attack,<br />

prompt disclosure of the account information to law enforcement could save lives.<br />

Because providing this information did not fall within one of the statutory exceptions,<br />

however, an ISP making such a disclosure could be sued in civil courts. Second, before<br />

the USA Patriot Act , the law did not expressly permit a provider to voluntarily disclose<br />

noncontent records (such as a subscriber’s login records) to law enforcement for purposes<br />

of self-protection, even though providers could disclose the content of communications<br />

for this reason. Moreover, as a practical matter, communications service providers<br />

must have the right to disclose to law enforcement the facts surrounding attacks on<br />

their systems. For example, when an ISP’s customer hacks into the ISP’s network,<br />

gains complete control over an e-mail server, and reads or modifies the e-mail of other<br />

customers, the provider must have the legal ability to report the complete details of the<br />

crime to law enforcement.<br />

The USA Patriot Act corrected both of these inadequacies. The law was changed to<br />

permit, but not require, a service provider to disclose to law enforcement either content<br />

or noncontent customer records in emergencies involving an immediate risk of death or<br />

serious physical injury to any person. This voluntary disclosure, however, does not create<br />

an affirmative obligation to review customer communications in search of such imminent<br />

dangers. The amendment here also changed the ECPA to allow providers to disclose<br />

information to protect their rights and property.<br />

14.5.7 Pen Register and Trap and Trace Statute<br />

The pen register and trap and trace statute (the pen/trap statute) governs the prospective<br />

collection of noncontent traffic information associated with communications, such as<br />

the phone numbers dialed by a particular telephone. Section 216 of the USA Patriot Act<br />

updates the pen/trap statute in three important ways: (1) the amendments clarify that law<br />

enforcement may use pen/trap orders to trace communications on the Internet and other<br />

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