PHT Public Trust Board Papers March 2011.pdf - Plymouth Hospitals

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Item 7 3.8 Our Environment Providing patients with modern, accessible and well designed facilities is important to the Trust. We will continue to refurbish and improve our hospital building where appropriate. During 2010-11 we have installed a series of images and artwork around the building to improve healthcare environments across the Trust. Zest, based in the Estates Department, work on the design of new and refurbished healthcare buildings as well as projects within the day to day provision of healthcare. The aim with all of their work is to transform the healthcare experience, at key moments in people's lives, into a positive one. Nearly nine out of ten people say that better quality buildings and public spaces improve their quality of life, according to MORI research published by the Commission for Architecture and the Built Environment (CABE) September 2009. Good healthcare environments have been found to lead to: • faster patient recoveries • reduced pain • fewer cases of infection • greater patient satisfaction • reduced stress levels among staff • easier recruitment and retention of quality staff One example of Zest’s work in 2010 was a project where the team worked with designers Neil Tinson and Chris Haughton to create bright and colourful images that are now installed in both the main and pharmacy stairwells at Derriford Hospital, an example is shown below. They were commissioned to help make the stairwells more attractive and encourage, patients, staff and visitors to use the stairs more frequently. Stairwell between level 3 and 4 3.9 Partner Organisations The Trust is committed to working with its partner organisations to meet the continuing care needs of patients in an efficient and effective way, across the whole patient pathway. The Plymouth Health Community has a Health and Social Care Improvement Plan (2010/11 to 2013/14) which outlines how Plymouth’s Health and Social Care organisations are increasingly working together to plan services and service changes; Sarah Widnell / Jayne Glynn V7 21.03.11 24
Item 7 deliver them together where this adds value and identify areas where expertise, functions and facilities could be shared or aligned. There is regular contact between the Trust and its main Health and Adult Social Care Overview and Scrutiny panel at Plymouth City Council. In 2010/11 the Chief Executive of the Trust continued to hold quarterly meetings with the panel Chair and the Trust gave presentations at six of the panel’s meetings. This regular contact ensured that information was shared and the panel gave feedback to the Trust on issues such as quality and performance. In the last quarter of 2011, the Trust has strengthened relations with Cornwall Health and Adults Overview and Scrutiny Committee, attending panel meetings and ensuring the free flow of two-way communication. In addition the Trust works with a huge range of patient and voluntary organisations to ensure we involve and work with them to understand other people’s views and how we are doing. Close working relationships have been forged with Plymouth Local Involvement Network (LINk), established to enable people in Plymouth to have their say on their local health and social care services. The group is run by local people and independently supported with a primary aim of finding out people’s views about health and social care and monitoring local services. Members of Plymouth LINk are members of the newly formed Improving Through Listening Steering Group, which aims to ensure that the views of patients and carers are actively solicited and used by the Trust to make demonstrable improvements to patient experience. In addition a member of the Plymouth LINk sits as a representative on the public part of the Trust Board. Plymouth Hospitals NHS Trust worked in conjunction with Plymouth LINk to produce a survey aimed at establishing how patients leaving the hospital have found the experience of hospital discharge. Throughout January and February 2011 all inpatients were given a LINk Discharge Survey at the point of discharge with the aim of gathering views on the patients experience to ultimately improve the process. Annex 1: Statement from Key Stakeholders We have invited comments from our key stakeholders. These are outlined below Sarah Widnell / Jayne Glynn V7 21.03.11 25
Page 1 and 2: Trust Board Standing Items Friday 2
Page 3 and 4: Item 2 any long term harm. The Chai
Page 5 and 6: Item 2 Plymouth Hospitals NHS Trust
Page 7 and 8: Item 2 studies described in the rep
Page 9 and 10: Item 2 Performance against Monitor
Page 11 and 12: Item 2 30/11 Chairman’s report fr
Page 13 and 14: Item 5 SUMMARY REPORT Trust Board M
Page 15 and 16: A second “Continuing Medical Educ
Page 17 and 18: Item 6 DETAILED REPORT Trust Board
Page 19 and 20: Item 6 NHS Constitution Patient Ple
Page 21: Item 7 Plymouth Hospitals NHS Trust
Page 24 and 25: Item 7 1.2 Statement by Chief Execu
Page 26 and 27: Item 7 The five priorities were dev
Page 28 and 29: Item 7 How will we do it? The Enhan
Page 30 and 31: Item 7 Nursing dashboards are curre
Page 32 and 33: Item 7 Severe Trauma ( TARN) Psycho
Page 34 and 35: Item 7 Criteria Measured 2009/10 %
Page 36 and 37: Item 7 3.2 Performance against key
Page 38 and 39: Item 7 Target Performance Performan
Page 40 and 41: Item 7 MRSA Reporting Medicines Man
Page 42 and 43: Item 7 Cancelled operations by the
Page 44 and 45: Item 7 Complaints and Compliments T
Page 48 and 49: Item 8 SUMMARY REPORT Trust Board (
Page 50 and 51: Item 8 Dementia costs the UK econom
Page 52 and 53: Item 8 Standard 4: The hospital and
Page 54 and 55: Item 9 DETAILED REPORT Trust Board
Page 56 and 57: Item 10 SUMMARY REPORT Trust Board
Page 58 and 59: Item 10 Safety 9. Infection Control
Page 60 and 61: Item 10 15. Going Further on Cancer
Page 62 and 63: Item 10 The Trust’s 12 month aver
Page 66 and 67: Item 11 The Director of Financial S
Page 68 and 69: Item 12 Key Recommendations 1. Cont
Page 70 and 71: Item 12 The OD programme sets out t
Page 72 and 73: Item 12 • 40% of staff feel that
Page 74 and 75: Item 13 CQC Regulations Financial I
Page 76 and 77: Item 13 The Statement is not meant
Page 78 and 79: Information on staffing of the R&D
Page 80 and 81: Organisation study capabilities Typ
Page 82 and 83: Specialty Group Membership (Local a
Page 84 and 85: R&D SOP Ref Number SOP Title Versio
Page 88 and 89: Performance Databook February 2011
Page 90 and 91: SAFETY OBJECTIVE PERFORMANCE REPORT
Page 92 and 93: A&E BREACH REASONS 2010/11 Apr May
Page 94 and 95: AMBULANCE HANDOVER TIMES Maximum of
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DELAYED TRANSFERS OF CARE Current M
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# MRSA SCREENING Current Month: Feb
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7 Stroke Indicators Current Month:
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QUALITY OBJECTIVE PERFORMANCE REPOR
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Consultant Outpatients Waiting & Re
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Current Month : February 2011 Inpat
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11 Referral To Treatment (RTT) Time
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RAPID ACCESS CHEST PAIN SERVICE Cur
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DIAGNOSTIC NEUROPHYSIOLOGY WAITING
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# Inpatient & Day Case Waiting List
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# CANCELLED OPERATIONS - Number can
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9 Choose And Book Slot unavailabili
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CANCER TARGETS : 31 Day "Decision T
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GFOCW TARGETS : 62 Days from Screen
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GFOCW TARGETS : 2 Week Wait for Bre
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Reperfusion Waiting Times Current M
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PLYMOUTH HOSPITALS NHS TRUST Trust
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8 Access to GUM clinics - Offered t
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INFANT HEALTH & INEQUALITIES # SMOK
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PARTICIPATION IN HEART DISEASE AUDI
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WORKFORCE OBJECTIVE PERFORMANCE REP
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PHT Public Trust Board Papers March 2011.pdf - Plymouth Hospitals

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