Annual Report 2011 - Roscommon County Council
Annual Report 2011 - Roscommon County Council
Annual Report 2011 - Roscommon County Council
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Information Technology<br />
The Information Technology Department of <strong>Roscommon</strong> <strong>County</strong> <strong>Council</strong> is<br />
based in the <strong>Council</strong> Headquarters, Courthouse, <strong>Roscommon</strong>. The staffing<br />
structure is headed up by a Head of Information Systems and includes<br />
three Project Leaders, three System Developers and two Technical Support<br />
Officers.<br />
The IT Department provides technical support for all other <strong>Council</strong> departments, ensuring that<br />
the necessary equipment and information is readily available to provide an efficient public<br />
service. It is responsible for the implementation, management, security, and maintenance<br />
of all IT systems. This includes the provision of software and hardware technical support<br />
for over 200 users, database design, web design, GIS services and support, as well as<br />
maintenance and backup of external systems such as the Register of Electors.<br />
Wide Area Network<br />
Responsibility for managing our network also includes maintaining a wide area network, which<br />
connects all off-site offices back to headquarters using DSL lines and wireless technology.<br />
The Area offices and Libraries in Ballaghaderreen, Boyle, Castlerea and Strokestown are<br />
all connected using DSL MPLS 8/1 mbits/s links provided by Interfusion. The Athlone area<br />
office is connected to HQ using DSL MPLS 4/1 mbits/s link also provided by Interfusion.<br />
The Planning Department and the NRA Offices on Racecourse Road are connected using<br />
wireless links provided by Brisknet. The Water Services Department, Motor Tax, Rates and<br />
<strong>Roscommon</strong> Area office connect to our Network using Fibre Optic Links.<br />
<strong>Roscommon</strong> <strong>County</strong> <strong>Council</strong> uses <strong>Roscommon</strong> Metropolitan Area Network to provide<br />
100mb links to the following locations from our headquarters: <strong>County</strong> Library Headquarters,<br />
Housing, Environment, Community and Enterprise, Arts Office, and Fire Station. Connection<br />
to Government Networks VPN services is via a 10MB link from Eircom. For redundancy<br />
purposes, another 10MB link has been installed, this is supplied by Strencom. A Quintium<br />
call filtering device has been installed on this line, which diverts all outgoing mobile calls<br />
to Vodafone’s interconnect on the Government VPN for cheaper calls. There are plans to<br />
upgrade our primary link to Government Networks in 2012.<br />
52 <strong>Roscommon</strong> <strong>County</strong> <strong>Council</strong>