CyberCop Scanner Getting Started Guide

Preface
Network Associates Contact Information
You can contact Network Associates to order products, obtain product information, or
get technical support. In this section, you will find information on how to contact us.
If you would like to order Network Associates products or obtain product information,
contact us at the following address and phone number:
Network Associates, Inc.
3965 Freedom Circle
Santa Clara, CA 95054
U.S.A.
Tel: 972-308-9960
You may direct all questions, comments and technical support requests to the Network
Associates Customer Care department at any of the addresses or phone numbers listed
below. Before you contact us for support, please have the following information ready:
• product name and version number
• operating system and version number along with any service packs and hotfixes
you may have installed
• computer brand and model, including CPU speed and RAM
• steps to reproduce the problem you are having with the product
We encourage you to use our site on the World Wide Web to get help with product
support issues. Our site on the World Wide Web is http://support.nai.com. On our
site, you can find answers to frequently asked product questions, virus information,
and software updates.
If you do not find information on the World Wide Web or do not have access to the
World Wide Web, try to obtain help using one of Network Associates’ automated
services listed below.
Internet: support@nai.com
CompuServe: GO NAI
America Online: keyword NAI
If Network Associates’ automated services do not have the desired information,
contact us at the appropriate phone or fax number below. You can contact us Monday
through Friday between 6:00 A.M. and 6:00 P.M Pacific time.
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Preface