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Spa2Go Manual - Hot Tubs

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Owner’s <strong>Manual</strong><br />

Models STG-1, STG-2, STG-3, and STG-4<br />

Manufactured by:<br />

Comfort Line Products, Inc.<br />

2717 N. Tamiami Trail<br />

N. Fort Myers, FL 33903<br />

(888) 997-6366<br />

(239) 997-6366<br />

www.comfortlineproducts.com


User’s Guide<br />

WARNINGS / AVERTISSEMENTS<br />

WARNING: CHILDREN SHOULD<br />

NOT USE SPAS OR HOT TUBS<br />

WITHOUT ADULT SUPERVISION.<br />

WARNING: DO NOT USE<br />

SPAS OR HOT TUBS UNLESS<br />

ALL SUCTION GUARDS ARE<br />

INSTALLED TO PREVENT BODY<br />

AND HAIR ENTRAPMENT.<br />

WARNING: PEOPLE USING<br />

MEDICATIONS AND/OR<br />

HAVING AN ADVERSE MEDICAL<br />

HISTORY SHOULD CONSULT A<br />

PHYSICIAN BEFORE USING A SPA<br />

OR HOT TUB.<br />

WARNING: PEOPLE WITH<br />

INFECTIOUS DISEASES SHOULD<br />

NOT USE A SPA OR HOT TUB.<br />

WARNING: DO NOT USE<br />

DRUGS OR ALCOHOL BEFORE<br />

OR DURING THE USE OF A<br />

SPA OR HOT TUB TO AVOID<br />

UNCONSCIOUSNESS AND<br />

POSSIBLE DROWNING.<br />

WARNING: TO AVOID INJURY,<br />

EXERCISE CARE WHEN<br />

ENTERING OR EXITING THE SPA<br />

OR HOT TUB.<br />

AVERTISSEMENT: NE LAISSEZ PAS<br />

LES ENFANTS UTILISER UN SPA OU<br />

UNE CUVE THERMALE SANS LA<br />

SUPERVISION D’UN ADULTE.<br />

AVERTISSEMENT: POUR ÉVITER<br />

QUE LES CHEVEUX OU UNE PARTIE<br />

DU CORPS PUISSENT ÊTRE ASPIRÉS,<br />

N’UTILISEZ PAS UN SPA OU UNE<br />

CUVE THERMALE SI LES GRILLES<br />

DES PRISES D’ASPIRATION NE SONT<br />

PAS TOUTES EN PLACE.<br />

AVERTISSEMENT: LES PERSONNES<br />

QUI PRENNENT DES MÉDICAMENTS<br />

OU ONT DES PROBLÈMES DE<br />

SANTÉ DEVRAIENT CONSULTER UN<br />

MÉDECIN AVANT D’UTILISER UN SPA<br />

OU UNE CUVE THERMALE.<br />

AVERTISSEMENT: LES PERSONNES<br />

ATTEINTES DE MALADIES<br />

INFECTIEUSES NE DEVRAIENT PAS<br />

UTILISER UN SPA OU UNE CUVE<br />

THERMALE.<br />

AVERTISSEMENT: AFIN D’ÉVITER<br />

DE VOUS ÉVANOUIR OU DE VOUS<br />

NOYER, NE PRENEZ NI DROGUE,<br />

NI ALCOOL AVANT OU PENDANT<br />

L’UTILISATION D’UN SPA OU D’UNE<br />

CUVE THERMALE<br />

AVERTISSEMENT: POUR ÉVITER DE<br />

VOUS BLESSER, SOYEZ PRUDENT<br />

EN ENTRANT DANS UN SPA OU<br />

UNE CUVE THERMALE OU EN EN<br />

SORTANT.<br />

2<br />

Ver. 2/25/2005


Comfort Line Products<br />

WARNINGS / AVERTISSEMENTS<br />

WARNING: PREGNANT<br />

OR POSSIBLY PREGNANT<br />

WOMEN SHOULD CONSULT A<br />

PHYSICIAN BEFORE USING A SPA<br />

OR HOT TUB.<br />

WARNING: DO NOT USE A SPA<br />

OR HOT TUB IMMEDIATELY<br />

FOLLOWING STRENUOUS<br />

EXERCISE<br />

WARNING: DO NOT PERMIT<br />

ELECTRIC APPLIANCES (SUCH<br />

AS A LIGHT, TELEPHONE,<br />

RADIO, OR TELEVISION)<br />

WITHIN 5 FEET (1.5 M) OF THIS<br />

SPA OR HOT TUB.<br />

CAUTION: MAINTAIN WATER<br />

CHEMISTRY IN ACCORDANCE<br />

WITH MANUFACTURER’S<br />

INSTRUCTION.<br />

WARNING: BEFORE<br />

ENTERING THE SPA OR HOT<br />

TUB, MEASURE THE WATER<br />

TEMPERATURE WITH AN<br />

ACCURATE THERMOMETER.<br />

WARNING: WATER<br />

TEMPERATURE IN EXCESS OF<br />

98.6ºF (38ºC) MAY BE INJURIOUS<br />

TO YOUR HEALTH.<br />

WARNING: PROLONGED<br />

IMMERSION IN A SPA OR HOT<br />

TUB MAY BE INJURIOUS TO<br />

YOUR HEALTH.<br />

AVERTISSEMENT: LES FEMMES<br />

ENCEINTES, QUE LEUR GROSSESSE<br />

SOIT CONFIRMÉE OU NON,<br />

DEVRAIENT CONSULTER UN<br />

MÉDECIN AVANT D’UTILISER UN SPA<br />

OU UNE CUVE THERMALE.<br />

AVERTISSEMENT: N’UTILISEZ PAS<br />

UN SPA OU UNE CUVE THERMALE<br />

IMMÉDIATEMENT APRÈS UN<br />

EXERCICE PHYSIQUE EXIGEANT.<br />

AVERTISSEMENT: NE PLACEZ PAS<br />

D’APPAREILS ÉLECTRIQUES (LAMPE,<br />

TÉLÉPHONE, RADIO, TÉLÉVISEUR,<br />

ETC.) À MOINS DE 1,5 M (5 PIEDS) DU<br />

SPA OU DE LA CUVE THERMALE.<br />

ATTENTION: LA COMPOSITION<br />

CHIMIQUE DE L’EAU DOIT ÊTRE<br />

CONFORME AUX DIRECTIVES DU<br />

FABRICANT.<br />

AVERTISSEMENT: AVANT D’UTILISER<br />

UN SPA OU UNE CUVE THERMALE,<br />

MESUREZ LA TEMPÉRATURE<br />

DE L’EAU À L’AIDE D’UN<br />

THERMOMÈTRE PRÉCIS<br />

AVERTISSEMENT: IL PEUT ÊTRE<br />

DANGEREUX POUR LA SANTÉ DE SE<br />

BAIGNER DANS UNE EAU DONT LA<br />

TEMPÉRATURE EST SUPÉRIEURE À<br />

38 ºC (98,6ºF).<br />

AVERTISSEMENT: L’UTILISATION<br />

PROLONGÉE D’UN SPA OU D’UNE<br />

CUVE THERMALE PEUT ÊTRE<br />

DANGEREUSE POUR LA SANTÉ.<br />

3


4<br />

User’s Guide<br />

IMPORTANT SAFETY INSTRUCTIONS<br />

The following instructions are required to be printed by Underwriters<br />

Laboratory (U.L.) as well as ETL Testing Laboratories, Inc. as a condition of<br />

their listing of this product. They contain important safety information, and<br />

we strongly encourage you to read and apply them.<br />

1. When installing and using this electrical equipment, basic safety<br />

precautions should always be followed, including the following:<br />

A. READ AND FOLLOW ALL INSTRUCTIONS.<br />

B. A green colored terminal or a terminal marked G, GR, Ground,<br />

Grounding, or the ground symbol is located inside the supply terminal<br />

box or compartment. To reduce the risk of electric shock, this terminal<br />

must be connected to the grounding means provided in the electric supply<br />

service panel with a continuous copper wire equivalent in size to the circuit<br />

conductors supplying this equipment.<br />

C. At least two lugs marked “BONDING LUGS” are provided on the external<br />

surface or on the inside of the supply terminal box or compart-ment. To<br />

reduce the risk of electrical shock, connect the local common bonding grid<br />

in the area of the hot tub or spa to these terminals with an insulated or bare<br />

copper conductor not smaller than NO. 6 AWG.<br />

D. Temperature Control of your Spa. To set desired temperature, push the<br />

up or down heat button on the display. The display will flash current<br />

water temperature set point. To raise set point, push up button for each<br />

additional degree of water temperature to a maximum 104ºF (40ºC). Push<br />

the down button to lower the water temperature set point.<br />

2. WARNING - To reduce the risk of injury, do not permit children to use this<br />

product unless they are closely supervised at all times.<br />

3. A wire connector is provided on this unit to connect a minimum No. 8 AWG<br />

(8.4 mm 2 ) solid copper conductor between this unit and any metal equipment,<br />

metal enclosures of electrical equipment, metal water pipe, or conduit within 5<br />

feet (1.5 m) of the unit.<br />

4. DANGER - Risk of injury.<br />

A. If supply cord is damaged it must be replaced by the manufacturer, its<br />

service agent, or similarly qualified persons in order to avoid a hazard.


Comfort Line Products<br />

B. Do not bury cord.<br />

C. Connect to a grounded, grounding type receptacle only.<br />

5A. WARNING - For 120 volt versions: This appliance is provided with a groundfault<br />

circuit interrupter (located near the end of the power supply). With the<br />

unit operating, push the test button. The unit should stop operating and the<br />

reset button should pop out slightly. Push the reset button. The unit should<br />

now operate normally. If the interrupter fails to operate in this manner, there<br />

is a ground current flowing, indicating the possibility of an electrical shock.<br />

Disconnect the plug from the receptacle until the fault has been identified and<br />

corrected.<br />

5B. WARNING - For 230 volt European version make sure the power cord is<br />

plugged into a grounded RCB or RCCB protected circuit with a 3 mA trip level.<br />

6. DANGER - Risk of Accidental Drowning. Extreme caution must be exercised<br />

to prevent unauthorized access by children. To avoid accidents, ensure that<br />

children cannot use this spa unless they are supervised at all times.<br />

7. DANGER - Risk of Injury. The suction fittings in this spa are sized to match<br />

the specific water flow created by the pump. Should the need arise to replace the<br />

suction fittings or the pump, be sure that the flow rates are compatible.<br />

8. WARNING - Never operate spa if the suction fittings are broken or missing.<br />

Never replace a suction fitting with one rated less that the flow rate marked on<br />

the original suction fitting.<br />

9. DANGER - RISK OF ELECTRICAL SHOCK. Install at least 5 feet<br />

(1.5 m) from all metal surfaces. A spa may be installed within 5 feet (1.5 m) of<br />

metal surfaces if each metal surface is permanently connected by a minimum of<br />

#8 (SWG 8.4 mm 2 ) or (# 6 in Canada) solid copper conductor attached to the<br />

bonding lug on the Power Pack which is provided for this purpose.<br />

10. DANGER - Risk of Electrical Shock. Do not permit any electrical appliance,<br />

such as a light, telephone, radio, or television, within 5 feet of spa or hot tub.<br />

11. WARNING - To reduce risk of injury:<br />

A. The water in a spa or hot tub should never exceed 104°F (40°C). Water<br />

temperatures between 100°F (38°C) and 104°F (40°C) are considered<br />

safe for a healthy adult. Lower water temperatures are recommended for<br />

extended use (exceeding 10 minutes) and for young children.<br />

5


User’s Guide<br />

B. Since excessive water temperatures have a high potential for causing<br />

fetal damage during the early months of pregnancy, pregnant or possible<br />

pregnant women should limit spa or hot water temperatures to 100°F<br />

(38°C).<br />

C. Before entering a spa or hot tub, the user should measure the water<br />

temperature with an accurate thermometer, since the tolerance of water<br />

temperature-regulating devices varies.<br />

D. WARNING: The use of alcohol or drugs can greatly increase the risk of fatal<br />

hyperthermia in hot tubs and spas.<br />

E. Hyperthermia Warning!<br />

The causes, symptoms, and effects of hyperthermia may be described as<br />

follows. Hyperthermia occurs when the internal temperature of the body<br />

reaches a level several degrees above the normal body temperature of 98.6ºF<br />

(37ºC). The symptoms of hyperthermia include drowsiness, lethargy, and an<br />

increase in the internal temperature of the body. The effects of hyperthermia<br />

include:<br />

(1) Unawareness of impending hazard;<br />

(2) Failure to perceive heat;<br />

(3) Failure to recognize the need to exit spa;<br />

(4) Physical inability to exit spa;<br />

(5) Fetal damage in pregnant women; and<br />

(6) Unconsciousness and danger of drowning.<br />

F. Persons suffering from obesity or with a medical history of heart disease,<br />

low or high blood pressure, circulatory system problems, or diabetes should<br />

consult a physician before using a spa or hot tub.<br />

G. Persons using medication should consult a physician before using a hot tub<br />

since some medication may affect heart rate, blood pressure, and circulation.<br />

H. Water chemistry should be properly maintained as described in this manual<br />

to prevent skin irritation.<br />

6


Comfort Line Products<br />

ADDITIONAL WARNINGS<br />

1. Never use an extension cord to connect the Power Pack to a power source. The<br />

cord could cause a voltage drop which may cause damage to the control and<br />

pump motor.<br />

2. Always operate Power Pack with the cord mounted GFCI in place and<br />

functional on 120 volt units. Failure to do so could result in a shock hazard.<br />

3. Always operate spa with sufficient water. Water level must be above suction<br />

inlets. Insufficient water will cause pump failure and void warranty.<br />

4. Maintain proper water pH (7.4 - 7.6 is ideal). Failure to do so may cause<br />

damage to vinyl liner, heater element, and damage will not be covered by<br />

warranty.<br />

5. Install spa only on floors or areas that can withstand repeated water exposure.<br />

Equipment failure as well as splashing, filling and draining will spill water. If<br />

located in a multi-story building, care must be taken to protect the objects on<br />

the floors below.<br />

6. Install only on floors that can withstand the floor loading of your spa. If in<br />

doubt, please consult an architect or engineer to determine the floor rating<br />

before filing. See specifications.<br />

7. Do not open Power Pack or the GFCI. Opening either component will void the<br />

warranty.<br />

8. When storing, always drain all water from tub, plumbing and Power Pack,<br />

especially in freezing temperature as freeze damage is not covered by warranty.<br />

9. Always maintain proper water sanitation with chemicals and routine cleaning.<br />

Warm water is an ideal place for bacteria to thrive. It’s your sole responsibility<br />

to maintain proper water sanitation. Read the sections on water chemistry and<br />

filter maintenance.<br />

10. Never add water to chemicals. Always add chemicals to water to avoid strong<br />

fumes or violent reactions that may result in hazardous chemical spray.<br />

SAVE THESE INSTRUCTIONS<br />

7


INSTALLATION<br />

User’s Guide<br />

SITE PREPARATION<br />

1. Structure: Your spa should always be installed on a structurally sound,<br />

relatively smooth, and level surface.<br />

2. Electrical: Your spa should be connected to a grounded outlet within<br />

eight feet of the spa. For 120 V units, there should be easy access to the<br />

plug for periodic testing of the cord mounted GFCI.<br />

3. Bonding: A copper wire connector is located inside the spa power pack to<br />

permit connection of a minimum No. 8 A.W.G. (No. 6 for Canada) solid<br />

copper bonding conductor between any metal equipment, water pipe, or<br />

metal enclosures within 5 feet of the spa as required to comply with the<br />

National Electric Code, or local requirements.<br />

INDOOR INSTALLATION<br />

Give special consideration to the following issues when installing your spa<br />

indoors.<br />

1. Make sure the floor can support the total spa filled weight of 2113 pounds.<br />

2. Install your spa on water resistant, non-slip floor. The floor should have<br />

a drain to remove water splashed from the spa. Do not install the spa on<br />

carpet or other material that will be damaged by moisture.<br />

3. Take into consideration the room humidity which will exist due to<br />

high temperatures. Providing natural or forced ventilation in the room<br />

will help maintain comfort and minimize moisture damage to the<br />

surrounding environment.<br />

4. Avoid installing the spa indoors on a second story above finished living<br />

space due to the possibility of water and humidity damage.<br />

5. Allow enough clearance around the spa for full access to the spa<br />

equipment for service.<br />

8


Comfort Line Products<br />

OUTDOOR INSTALLATION<br />

Your spa may be installed on any level, smooth surface that is strong enough<br />

to support the filled unit. Observe the following considerations when<br />

deciding where to place your spa:<br />

1. Make sure there are no sharp objects under the spa.<br />

2. Do not install the spa on grass or dirt, as this will greatly increase the<br />

amount of debris entering the spa. Stepping stones or a solid wood 8 ft x<br />

8 ft square platform, 5 to 9 inches in height, will provide a sufficient area<br />

for installation.<br />

3. Verify that there is adequate room to place the spa and permit safe access.<br />

4. Check local code requirements for restrictions (fencing, enclosures, child<br />

proof gates, etc.)<br />

9


User’s Guide<br />

PACKAGE CONTENTS<br />

Refer to the following picture and product checklist to verify that all parts<br />

of the spa have been received and are undamaged. Report and missing or<br />

damaged parts immediately.<br />

10<br />

1<br />

9<br />

8<br />

2<br />

4<br />

3<br />

7<br />

6<br />

5<br />

1. Power Pack<br />

2. GFCI<br />

(120 V models only)<br />

3. Vinyl Power Pack<br />

Connector Cover<br />

4. Inflatable Bladder Cover<br />

5. Power Pack Feet<br />

6. Spa Inflation Hose<br />

7. Patch Kit and Cover<br />

Clip Keys<br />

8. Top Spa Cover<br />

9. Air Loop<br />

10. Spa Liner with<br />

Outer Cover<br />

10


Comfort Line Products<br />

ASSEMBLY<br />

1. Unfold the spa liner to lay flat.<br />

2. Connect the inflation hose to the blower<br />

exhaust fitting on the top of the power<br />

pack.<br />

The key lock pin must be inserted into the adapter of the<br />

inflation hose fitting when inflating the spa. Failure to insert the<br />

key lock pin may result in injury.<br />

3. Insert the key lock pin into the inflation<br />

hose fitting on the top of the power pack.<br />

4. Plug the power pack into the electric<br />

outlet. Press the Turbo Wave On/Off<br />

button to start the inflation.<br />

Key Lock<br />

Pin<br />

NOTE:<br />

The power pack will make a<br />

rattling noise while the pump<br />

is running with no water. This<br />

is normal. Do not run the<br />

power pack without water for<br />

more than 15 minutes.<br />

5. Inflate the three spa side tubes and the<br />

spa interior floor.<br />

NOTE:<br />

Do not over inflate the lower<br />

tube. Over inflation may cause<br />

lack of air flow and water<br />

action.<br />

11


6. When installing the caps on the inflation<br />

fittings, make sure the sealing flaps on<br />

the fittings are not pulled out through<br />

the inflation fittings. This will prevent<br />

the flaps from sealing properly, and may<br />

damage the inflation fittings.<br />

User’s Guide<br />

7. Check the fit of the nylon outer cover<br />

on the spa. The openings in the side of<br />

the nylon skin should be centered on<br />

the power pack connections. If not, let<br />

some air out of the side tubes and adjust<br />

the nylon skin to center the power pack<br />

fittings in the openings. Fill all side tubes<br />

until they are just firm.<br />

8. Inflate the inflatable bladder cover. There<br />

are two inflation fittings on the inflatable<br />

bladder cover. Pinch the transparent fill<br />

valves while filling the cover to ensure<br />

good air flow through the valve.<br />

NOTE:<br />

After inflating the spa and<br />

cover, unplug the power pack<br />

while assembling and filling<br />

the spa with water.<br />

9. Attach the three feet to the bottom of the<br />

power pack.<br />

12


Comfort Line Products<br />

10. Line up the water connections on the<br />

back of the power pack with the fittings<br />

on the side of the spa.<br />

11. Remove the two labels from the bottom,<br />

large fitting of the spa. Make sure the o-<br />

ring inside the fitting is in place.<br />

12. Attach the bottom, large fitting on<br />

the back of the power pack to the<br />

corresponding fitting on the spa, being<br />

careful not to cross-thread the fitting.<br />

Make sure the o-ring inside the fitting is<br />

properly seated. Tighten the nut handtight.<br />

13. Attach the middle and upper hose<br />

connections from the power pack to the<br />

spa. Make sure the hose washers are in<br />

place and seated inside the connections.<br />

Tighten the fittings hand-tight.<br />

14. Loosen the set screws on the side of the<br />

air loop fittings. Insert the air loop onto<br />

the blower connections on the top of the<br />

power pack until snug. Tighten the set<br />

screws.<br />

13


15. Wrap the five inch wide vinyl power<br />

pack connector cover around all three<br />

connections between the power pack and<br />

the spa.<br />

User’s Guide<br />

FILLING THE SPA<br />

1. Ensure the power pack is not plugged in.<br />

2. Remove the protective caps from the<br />

suction and discharge fittings inside the<br />

spa. Place the caps in a safe location.<br />

3. Using a garden hose, fill the spa to<br />

approximately one inch above the top<br />

of the second air chamber ring. Be<br />

careful not to over fill the spa, or the spa<br />

may overflow during use. Each average<br />

adult will raise the water level in the spa<br />

approximately two inches, and the turbo<br />

wave blower action will raise water level<br />

an additional three to four inches.<br />

4. Bleed the air from the filter tank by<br />

turning the small black knob on the top<br />

of the filter tank counterclockwise. Allow<br />

the filter tank to bleed for approximately<br />

one minute, or until water drips from<br />

the fitting. Turn the fitting clock-wise to<br />

close the bleed valve.<br />

2”<br />

Approx.<br />

Fill Line<br />

14


Comfort Line Products<br />

Plug the spa into a properly grounded electrical outlet.<br />

5. Plug the power pack into the electrical outlet. The water pump will turn<br />

on and begin pumping water. Water should flow from the small return<br />

nozzle on the bottom inside wall of the spa behind the power pack.<br />

If water is not flowing from the return nozzle, repeat the air bleeding<br />

instructions provided in step 4. Unplug the power pack while bleeding<br />

air.<br />

NOTE:<br />

If the air is not properly bled from the filter tank, the water<br />

pump will be air bound and no water will flow. This will<br />

prevent the spa from heating, and the water will not be<br />

filtered. Make sure water is flowing from the return nozzle<br />

before continuing.<br />

6. Place the inflatable bladder cover on the<br />

spa. Make sure the cover is centered on<br />

the spa.<br />

Always supervise children around bodies of water. The spa<br />

cover is not a safety cover. The spa cover is not a substitute for<br />

adult supervision.<br />

7. Place the top cover over the spa and line<br />

up the eight cover locks.<br />

15


User’s Guide<br />

8. Connect the eight clips to secure the cover in place. The clips may be<br />

locked using the small keys provided in the patch kit.<br />

Unlocked<br />

Locked<br />

16


Comfort Line Products<br />

OPERATION<br />

• Test the GFCI before each use. (Refer to the instructions<br />

provided in the Maintenance section of this manual.)<br />

• Plug into properly grounded receptacle.<br />

• Do not use extension cords.<br />

Temperature Control<br />

1. During normal operation, the control<br />

display on the top of the power pack<br />

displays the current water temperature.<br />

2. To set the desired water temperature, press<br />

and release the up or down heat button.<br />

The display will flash the desired water temperature set point. To change<br />

the set point, press the up or down button once for each degree of water<br />

temperature, to a maximum of 104ºF (40ºC).<br />

3. After a few seconds pass without pressing either heat button, the display<br />

will return to the current water temperature. The spa will begin heating<br />

to the desired water temperature at a rate of approximately 1 to 1-1/2<br />

degrees F per hour.<br />

4. The spa is made to hold the set temperature. Do not lower the<br />

temperature set point after use. The heater will turn on and off<br />

automatically to maintain the desired temperature.<br />

5. In case of electric power interruption, the spa temperature set point will<br />

default to 100ºF when electric power is restored.<br />

17


User’s Guide<br />

Turbo Operation<br />

To turn the turbo wave pump on or off, push the on/off button. Look to see<br />

if the spa blows bubbles uniformly all the way around the spa. If action seems<br />

to fade as bubbles circle the spa and are weak on one side, then the lower air<br />

chamber is over-inflated. Let some air out of the lower chamber to correct<br />

this. The turbo wave pump will automatically shut off after 15 minutes of<br />

operation.<br />

When the turbo wave blower system is activated, the blower pump is<br />

pumping outside ambient air into the spa, creating much of the action<br />

in the spa. Some cooling of the water will occur as the turbo wave blower<br />

operates. This is normal and the heater will recover lost temperature after use.<br />

Remember, at elevated temperatures, 15 minutes soaking time is considered<br />

safe.<br />

The spa power pack contains a filter to help keep the water in the spa<br />

clean. If the filter becomes dirty or clogged, water flow through the power<br />

pack will be restricted. This may prevent the spa from heating up. Refer to<br />

the Maintenance section of this manual for information on checking and<br />

cleaning the filter.<br />

Cover<br />

After use, place the cover on the spa. Lock the plastic clips in eight locations<br />

on the outside of the spa.<br />

Always leave the cover locked and in place when the spa is not<br />

in use. The cover is not a replacement for adult supervision.<br />

Always supervise young children in and around water.<br />

NOTE:<br />

The cover must be in place for the spa to heat up.<br />

18


Comfort Line Products<br />

MAINTENANCE<br />

Vinyl Care - Interior<br />

1. While the spa is empty, clean the spa interior with a mild soap solution<br />

to remove any soil or stains on the vinyl. Rinse thoroughly before refilling<br />

the spa. Do not use cleaning aids such as steel wool, metal brushes, or<br />

abrasive cleansers such as Comet or Ajax.<br />

2. Remove and clean the filter twice a month, or more often if necessary.<br />

Vinyl Care - Exterior<br />

Clean the exterior with a mild soap solution then rinse with clean water.<br />

Avoid abrasive soaps or tools, or any solvents.<br />

The exterior of the spa as well as the thermal top is made to resist mildew and<br />

discoloration.<br />

Recommended Water Chemistry<br />

Purchase a water test kit from your dealer. Test the water chemistry after each<br />

use of the spa, or no less than once a week. Avoid a low pH. Low pH will<br />

cause wrinkles to form in the vinyl, may damage the heater, and will void<br />

your warranty. The following are the recommended water chemistry ranges<br />

for your spa.<br />

pH .......................................................... 7.4 - 7.6<br />

Total alkalinity ................................ 80 - 120 ppm<br />

Calcium hardness .......................... 150 - 250 ppm<br />

Bromine residual ................................... 2 - 3 ppm<br />

Total dissolved solids .................. below 1500 ppm<br />

NOTE:<br />

If a bromine feeder is used that requires holes to be<br />

punched in the feeder, start with one hole punched at the<br />

top of the feeder and one hole punched at the bottom.<br />

Place the feeder in the spa and test the water after two<br />

days. If the bromine level has not increased to the ideal<br />

2-3 ppm range, punch another hole in the bottom of the<br />

feeder and retest after another two days.<br />

19


User’s Guide<br />

Avoid punching too many holes in the bromine feeder, as<br />

this could cause over bromination. This could bleach the<br />

vinyl, and will void your warranty.<br />

If the bromine level in the spa reaches 5 ppm or higher,<br />

remove the bromine feeder from the spa until the bromine<br />

level drops to the correct 2-3 ppm range.<br />

Adding Chemicals<br />

1. Always activate the turbo wave blower when adding chemicals to the spa.<br />

Add only one chemical at a time.<br />

Failure to properly dissolve or dilute chemicals prior to adding<br />

them to the spa may damage the spa vinyl surfaces and will void<br />

your warranty.<br />

2. When adding chemicals, dip a few gallons of water from the spa into a<br />

five gallon bucket. Dissolve or dilute the chemicals in the bucket. Stir the<br />

bucket until the chemicals are fully dissolved or diluted. With the turbo<br />

wave blower turned on, slowly pour the bucket into the spa in the stream<br />

of the water jets.<br />

3. Do not use gas chlorination, chlorine tablets, ionizers, scents, salts, or<br />

soaps without consulting your authorized dealer.<br />

Cleanliness<br />

1. Drain and refill the spa every three months, or when the water becomes<br />

cloudy and is not cleared by proper water chemistry.<br />

2. Remove and clean your filter at least once a week. A dirty filter will<br />

prevent water flow and may prevent the spa from heating.<br />

Vinyl Repairs<br />

If the vinyl is torn or punctured, repair it with the patch kit provided with<br />

your spa. A secure, unnoticeable repair can usually be made. Additional vinyl<br />

pieces may be obtained through your authorized dealer.<br />

20


Comfort Line Products<br />

Cleaning the Filter<br />

1. Unplug the power pack from the electrical outlet.<br />

2. Using the three caps provided, cap the<br />

suction and discharge fittings on the<br />

inside of the spa.<br />

3. Open the air bleed fitting on the top of<br />

the filter tank.<br />

4. Unscrew the retainer ring from the filter<br />

housing and remove the filter housing<br />

cover.<br />

5. Lift the filter out of the filter housing.<br />

Clean the filter with the spray from a<br />

high pressure garden hose.<br />

6. Place the filter back in the filter housing.<br />

Make sure the filter is properly seated<br />

in the housing and that the o-ring is<br />

properly seated in the o-ring groove.<br />

Retaining<br />

Ring<br />

7. Install the filter housing cover and secure<br />

with the retaining ring. Tighten the<br />

retaining ring hand-tight. Do not over<br />

tighten the retaining ring.<br />

8. Remove the caps from the spa suction<br />

and discharge fittings inside the spa.<br />

9. Open the air bleed fitting on the top of<br />

the filter housing. Leave the bleed fitting<br />

open for one minute, or until water drips<br />

from the bleed fitting. Close the bleed<br />

fitting.<br />

10. Plug the power pack into the electrical<br />

outlet.<br />

11. Reset the desired temperature set point.<br />

O-Ring<br />

O-Ring<br />

Groove<br />

21


User’s Guide<br />

Winterizing and Vacationing<br />

If you are taking a vacation or leaving your spa unused for more than a week,<br />

you should take a few simple precautions. Leave the spa covered with the<br />

plastic clips locked. Leave the turbo wave pump off and set the temperature<br />

set point low. This will allow the water pump and heaters to turn on<br />

occasionally to filter the water and protect it from freezing. Upon returning,<br />

and before using the spa, check the bromine and pH levels.<br />

Storing Your Spa<br />

The spa may be stored in its original box. Make sure all water is drained from<br />

the spa and the power pack. We recommend the use of a wet/dry vacuum<br />

to blow or suck all the water from the spa fittings and the power pack. Care<br />

must be taken in cold weather as the vinyl will become stiff and brittle when<br />

the temperature falls below 0ºF.<br />

Draining the Spa<br />

A garden hose may be used to siphon the water out of the spa. Place one end<br />

of the garden hose into a suitable drain. Turn the turbo wave blower on and<br />

hold the other end of the garden hose over the water discharge fitting inside<br />

the spa. When the siphon action starts, place the end of the garden hose on<br />

the floor of the spa. Turn off the turbo wave blower and unplug the power<br />

pack. Do not lift the spa if it contains more than 1/4” of water.<br />

22


Comfort Line Products<br />

GFCI (120 volt units only)<br />

The GFCI, or Ground Fault Circuit Interrupt, fitting on the power pack<br />

electrical cord should be tested monthly. There are no user serviceable parts<br />

inside the GFCI. Do not open the GFCI as this will void your warranty.<br />

To test the GFCI, use the following procedure.<br />

If the GFCI device does not function properly, do not use your<br />

spa. Call the dealer or factory immediately for instructions. Do<br />

not bypass the GFCI device.<br />

1. Turn on the turbo wave blower.<br />

2. Push the test button on the GFCI located<br />

at the end of the power cord. The GFCI<br />

light should go out and the turbo wave<br />

blower should shut off. If the GFCI light<br />

does not go out, and the turbo wave<br />

blower does not shut off, the GFCI is<br />

faulty. Do not use the spa. Immediately<br />

contact your dealer or the factory for<br />

instructions.<br />

Light<br />

Reset<br />

Test<br />

3. Press the reset button on the GFCI. The<br />

light on the GFCI should turn on. If the<br />

GFCI light does not turn on the GFCI is<br />

faulty. Do not use the spa. Immediately<br />

contact your dealer or the factory for instructions.<br />

23


User’s Guide<br />

SERVICE AND TROUBLESHOOTING<br />

Your spa was designed to minimize service requirements. If you encounter<br />

problems with your spa carefully go through the following steps.<br />

Air Pump Blower<br />

1. Turbo wave pump will not turn on:<br />

A. Make sure the power pack is plugged into the electrical outlet, and<br />

that there is power to the outlet. Plug another electrical item into the<br />

outlet such as a hair dryer or lamp. If you do not have power, check<br />

the breakers at the main electrical panel.<br />

B. Test the GFCI per the instructions in the Maintenance section of this<br />

manual. If the GFCI is faulty do not use the spa. Immediately call<br />

your dealer or the factory for instructions. DO NOT BYPASS THE<br />

GFCI! DO NOT USE THE SPA!<br />

2. Turbo wave pump will not turn off: Call the factory for instructions.<br />

3. Turbo wave pump blower trips the GFCI when you turn it on:<br />

A. Take the air loop off the top of the power pack. Look down inside the<br />

left fitting and see if water has collected inside the power pack.<br />

B. If water has collected inside the power pack, disconnect the large<br />

fitting connecting the power pack to the spa. Ensure the check valve<br />

in the fitting is in place and working properly.<br />

4. Turbo wave pump makes a squealing noise: Do not continue running<br />

the turbo wave pump. Contact the manufacturer for instructions.<br />

24


Comfort Line Products<br />

No Heat<br />

1. Dirty filter: Clean the filter per the instructions provided in the<br />

Maintenance section of this manual. If the filter is more than two months<br />

old, replace it. After cleaning or replacing the filter, cover the spa, turn<br />

the temperature set point all the way up, and leave the spa for 24 hours.<br />

If the spa still will not heat, contact the manufacturer for instructions.<br />

2. No circulation, water pump air bound: Unplug the power pack from<br />

the electrical outlet. Bleed air from the filter tank by turning the bleed<br />

fitting on the top of the filter tank counter-clockwise. After one minute,<br />

or when water drips from the fitting, close the bleed fitting and plug in. If<br />

the water pump still does not pump water, contact the manufacturer for<br />

instructions.<br />

If the water pump becomes air bound again, check the o-ring on the<br />

top of the filter tank. Refer to the filter changing instructions in the<br />

Maintenance section of this manual. Replace the o-ring if necessary.<br />

3. Bad power pack: Ensure power is available to the spa. Check the circuit<br />

breaker at the main electrical panel. Connect another electrical appliance<br />

to the plug used for the spa. If power is available to the spa, test the GFCI<br />

using the instructions supplied in the Maintenance section. If the GFCI<br />

is working properly and the power pack does not function, then the<br />

power pack is bad. If the GFCI is not working properly, do not use the<br />

spa. Immediately contact the manufacturer for instructions.<br />

4. In some situations, the numerical temperature display may read ‘OH’<br />

(overheat) and the spa will not heat until reset. To fix this problem,<br />

please use the following procedure:<br />

A. If the spa water is still warm (over 104°F / 40°C), unplug the<br />

power pack and let the water cool to below 104°F / 40°C. (Use a<br />

thermometer to verify the temperature.)<br />

B. Plug the power pack back in and press the small reset button directly<br />

below the temperature display. This will clear the ‘OH’ message and<br />

the spa will resume normal operations.<br />

Should this problem occur repeatedly, please call our customer support<br />

for further instructions.<br />

25


User’s Guide<br />

Leaks<br />

1. The two small connections between the power pack and the spa are<br />

leaking: Ensure the garden hose style washer inside each of these fittings<br />

is still in place and undamaged. If the washers are in place and the<br />

connection is still leaking, there may be a small piece of plastic behind<br />

the hose washer. Remove the small piece of plastic with a utility knife or<br />

needle-nose pliers.<br />

2. Blower connection is leaking: If the large connection between the spa<br />

and the power pack is leaking, ensure the o-ring inside the fitting is in<br />

place and undamaged.<br />

3. Plumbing or pressure switch is leaking: Look under the power pack. If<br />

water is coming from underneath the power pack, then the plumbing or<br />

pressure switch inside the power pack is leaking. Contact the factory for<br />

instructions.<br />

26


Comfort Line Products<br />

SPECIFICATIONS<br />

Model STG-1 120 VAC Round<br />

Model STG-2 240 VAC Round<br />

Capacity :<br />

Outside Dimensions :<br />

Inside Dimensions :<br />

Height :<br />

Number of Jets :<br />

Power Pack :<br />

Weight :<br />

Seating: 1-4 adults<br />

Water: 250 gallons<br />

82 inches<br />

58 inches<br />

28 inches<br />

1 return jet<br />

Over 100 air jets<br />

1.3 HP turbo blower<br />

Fractional HP circulating pump<br />

Single phase<br />

(120 VAC, 60 Hz, 12 Amps)<br />

(240 VAC, 50 Hz, 6 Amps)<br />

1000 Watt heater<br />

Dry: Spa - 30 lbs; cover - 8 lbs<br />

With water: 2113 lbs<br />

Dead weight floor loading: 80 lbs/ft 2<br />

27


User’s Guide<br />

SPECIFICATIONS<br />

Model STG-3 120 VAC Octagon<br />

Model STG-4 240 VAC Octagon<br />

Capacity :<br />

Outside Dimensions :<br />

Inside Dimensions :<br />

Height :<br />

Number of Jets :<br />

Power Pack :<br />

Weight :<br />

Seating: 1-4 adults<br />

Water: 250 gallons<br />

82 inches<br />

58 inches<br />

28 inches<br />

1 return jet<br />

Over 100 air jets<br />

1.3 HP turbo blower<br />

Fractional HP circulating pump<br />

Single phase<br />

(120 VAC, 60 Hz, 12 Amps)<br />

(240 VAC, 50 Hz, 6 Amps)<br />

1000 Watt heater<br />

Dry: Spa - 30 lbs; cover - 8 lbs<br />

With water: 2113 lbs<br />

Dead weight floor loading: 80 lbs/ft 2<br />

28


Comfort Line Products<br />

SPA2GO / EzSpa / Gr8 Spa<br />

Limited Warranty - TERMS & CONDITIONS<br />

This warranty extends to the original purchaser only. The warranty period commences on the original purchase<br />

date through 12 months. This warranty is not transferable to subsequent purchasers. This warranty is subject to the<br />

obligations, limitations, and exclusions listed below.<br />

Extent of Warranty<br />

Performance System: Includes pump, controller, blower, thermostat and heater. Spa Structure, Insulated U.V. Cover,<br />

and Tuff Tex Vinyl:<br />

• 90 Day factory labor<br />

• 1 Year Parts<br />

Obligations of Purchaser<br />

The purchaser must establish, by dated sales slip, invoice, or installation receipt, the date of original purchase. In<br />

order to supply the customer with the most up to date service we respectfully request the purchaser to register their<br />

purchase by completing the attached Warranty Registration Card and mail it to the manufacturer within 15 days of<br />

date of receiving the purchase, or submit via our website at www.comfortlineproducts.com.<br />

* Transportation costs incurred to and from the manufacturer or authorized service center is the responsibility of the<br />

purchaser. This includes freight charges for parts shipped to your dealer or service center. All costs for the removal<br />

or reinstallation of parts are the responsibility of the purchaser. You may be subject to dealer service charges. Factory<br />

labor is defined as labor required to test and to perform repairs to components returned to factory at customers<br />

expense provided defective components are returned within specified warranty period.<br />

* Items not covered: Pump seals.<br />

Limitations and Exclusions<br />

The warranty is a limited warranty. It covers the Spa itself for the period stated. This warranty negates or limits<br />

all other warranties implied or expressed, except for those, which cannot be negated or limited by law of the state<br />

in which the product is used. The manufacturer does not authorize or permit any party, including its agents,<br />

distributors or dealers to assume for it any other obligations or liability. In no event will the manufacturer be liable<br />

for any claim for damages arising from the use or loss of use, installation, or repair of the spa including, but not<br />

limited to freight damage, punctures, cuts in vinyl, water and/or sewage costs, freeze damage, or water damage to<br />

surrounding areas, rooms, furnishings or landscaping. The purchaser is responsible for providing adequate access to<br />

all areas surrounding the spa so that service may be properly performed. Product specifications are subject to change<br />

without notice.<br />

Acts Invalidating Warranty<br />

This warranty is void if the spa has been altered, misused, abused or has been repaired by an unauthorized person,<br />

or is not installed according to the factory instructions. Other acts that will void the warranty are operating the spa<br />

without water or improper water level, use of an extension cord, improper chemical maintenance, burying the spa<br />

below ground level, damage from ice or freezing, low voltage or excess voltage. This warranty gives you specific legal<br />

rights, & you also have other rights that vary from state to state. Specifications subject to change without notice.<br />

For service call: 1-888-997-6366<br />

Manufactured by:<br />

Comfort Line Products, Inc.<br />

2717 N. Tamiami Trail<br />

N. Fort Myers, FL 33903<br />

29


User’s Guide<br />

OWNER’S RECORD<br />

Date Purchased _________________________________________<br />

Purchased From ________________________________________<br />

Sales / Rep. / Contact ____________________________________<br />

Address _______________________________________________<br />

Telephone _____________________________________________<br />

Serial # _______________________________________________<br />

Model # ______________________________________________<br />

30

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