NetIQ Access Manager Appliance 3.2 SP2 Event Codes

Event Code Description Remedy
100905081 Error - Can not forward the request to
return page. Nothing can be done.
100905082 Error - Exception thrown in create method
of ScheduleHandler.
Cause: Internal error.
Action: Ensure server component is
functioning correctly and attempt to navigate
to desired panels. Otherwise, submit the
app_sc.0.log file for resolution.
Cause: Error occurred while scheduling
work.
Action: Ensure the config store and server
component are functioning correctly.
Otherwise, submit the app_sc.0.log file
for resolution.
100905083 Config store Error Cause: The connection to the config store is
experiencing problems.
Policy
Action: To diagnose time synchronization
issues with multiple Administration Consoles,
run the following command on the primary
server command-line:
/opt/novell/eDirectory/bin/
ndsrepair -T
This will check the overall time
synchronization status. If the time is not in
sync, then you might want to consider
configuring NTP on each server.
100906000 Cannot set update status for NULL policy
extension.
Cause: The composite ID of the extension
specified cannot be resolved to an extension
ID.
Action: On the device that is not receiving
an Update status, make a configuration
change to force the Update link to become
active.
100906001 Cannot retrieve policy collection info
object for the extension.
Cause: The extension ID specified cannot
be found in the configuration store.
Action: If you see a problem with your
extensions, note this error in the log and call
support.
100906002 Cannot retrieve device info object for a
device
Cause: When trying to set the Update status
on devices which use an extension, the
device info was unable to be located in the
configuration store.
Action: On the device that is not receiving
an Update status, make a configuration
change to force the Update link to become
active.
46 NetIQ Access Manager 3.2 SP2 Event Codes