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COMPIT 2005 in Hamburg - TUHH

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ecause of the technology per se but also because of the way the technology is implemented <strong>in</strong><br />

practice. Problems of false alarms from automated alert<strong>in</strong>g systems, automated systems that provide<br />

<strong>in</strong>adequate feedback to the human operator, Norman (1990), and automation that fails “silently”<br />

without salient <strong>in</strong>dications, fall <strong>in</strong>to this category. Sometimes these problems can be alleviated by<br />

more effective operator tra<strong>in</strong><strong>in</strong>g, but not always.<br />

Problems can also arise from unanticipated <strong>in</strong>teractions between technology, human operators, and<br />

other systems <strong>in</strong> the environment. These can be problems <strong>in</strong>herent to the technology, as well as to the<br />

technology’s behavior <strong>in</strong> a larger, more complex system, Tenner (1996). This can be seen <strong>in</strong><br />

<strong>in</strong>tegrated ship’s bridge systems, where system performance can be determ<strong>in</strong>ed by the <strong>in</strong>teraction of<br />

multiple sensors, systems, people, and technologies, Grabowski and Roberts (1996), Grabowski and<br />

Sanborn (2001).<br />

The benefits of new technology <strong>in</strong> mar<strong>in</strong>e transportation can <strong>in</strong>clude cost sav<strong>in</strong>gs, more precise<br />

navigation and vessel control, fuel efficiency, all-weather operations, elim<strong>in</strong>ation of some error types,<br />

and reduced operator workload dur<strong>in</strong>g certa<strong>in</strong> phases of the voyage. For <strong>in</strong>stance, some of the benefits<br />

of today’s bridge and navigation systems <strong>in</strong>clude improved awareness of hazardous conditions, the<br />

ability to detect risk of collision, elim<strong>in</strong>ation of some rout<strong>in</strong>e actions that allow the operator to<br />

concentrate on other tasks, and, on some waterways, a reduction <strong>in</strong> unnecessary verbal<br />

communications on congested voice traffic frequencies.<br />

However, the benefits of new automation and technology <strong>in</strong> mar<strong>in</strong>e transportation are not guaranteed.<br />

In some cases, the economic arguments that <strong>in</strong>itially stimulate <strong>in</strong>vestment are clearly re<strong>in</strong>forced by the<br />

f<strong>in</strong>ancial return on that <strong>in</strong>vestment. On the other hand, technology benefits can also be overcome by<br />

disadvantages or cost. For <strong>in</strong>stance, bridge automation can reduce operator workload dur<strong>in</strong>g some<br />

voyage phases, but can <strong>in</strong>crease workload <strong>in</strong> other phases of the voyage, perhaps dur<strong>in</strong>g arrival or<br />

departure, particularly if the operator is unfamiliar with the technology, Grabowski and Sanborn<br />

(2001). As a result, the anticipated workload reduction benefit of the technology may not be realized.<br />

Thus, there are promises and pitfalls to the <strong>in</strong>troduction of new technology. We can expect that some<br />

of these phenomena will be evident <strong>in</strong> new technology systems, and we can expect that new promises<br />

and pitfalls will arise as new systems are <strong>in</strong>troduced. We now explore the impact of the <strong>in</strong>troduction<br />

of one such technology, automated identification systems (AIS).<br />

New Technology Introduction: Automated Identification Systems<br />

Automated Identification Systems (AIS), a communications protocol be<strong>in</strong>g developed under the aegis<br />

of the International Maritime Organization (IMO), was <strong>in</strong>itially implemented aboard vessels around<br />

the world <strong>in</strong> 2003. This technology is designed to automatically provide vessel position and other data<br />

to other vessels and shore stations and to facilitate the communication of vessel traffic management<br />

and navigational safety data from designated shore stations to vessels. The onboard "AIS unit"<br />

(which consists of a VHF-FM transceiver, an assembly unit, and a communications transceiver) cont<strong>in</strong>uously<br />

and automatically broadcasts identification, location, and other vessel voyage data, and receives<br />

messages from other ships and shore stations, National Research Council (2003).<br />

Many benefits of AIS have been projected. For ship owners, AIS is projected to reduce transit times,<br />

with accompany<strong>in</strong>g lower fuel consumption, improv<strong>in</strong>g fleet management. S<strong>in</strong>ce arrival times will be<br />

accurately known, better schedul<strong>in</strong>g of passages through locks, m<strong>in</strong>imiz<strong>in</strong>g delays, is possible, as pilots,<br />

<strong>in</strong>spectors, and other shore-based personnel can be dispatched when needed. AIS is also projected<br />

to enhance safety by transmitt<strong>in</strong>g precise environmental <strong>in</strong>formation to vessels and by transmitt<strong>in</strong>g<br />

real-time ship-to-ship communications of course and location of each equipped vessel. AIS is<br />

also projected to enhance traffic management by cont<strong>in</strong>uously monitor<strong>in</strong>g vessel location and speed <strong>in</strong><br />

all weather conditions, permitt<strong>in</strong>g timely pilot dispatch<strong>in</strong>g, timely ship <strong>in</strong>spections, better speed control,<br />

better schedul<strong>in</strong>g of lockages and vessel tie-ups, and faster response times to accidents and/or <strong>in</strong>cidents,<br />

particularly when hazardous cargoes are <strong>in</strong>volved.<br />

6

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