Appendix A , item 39. PDF 1 MB - Greater Manchester Fire and ...

2.10 Assessor Role
All OA Officers are accredited auditors and provide an assessor capacity throughout
the year to support delivery of the Training and Development Schedule.
Typically such activities involve OA Officers assessing Incident Command abilities
during dedicated training events (e.g. high rise training), assisting with the
assessment of Officer incident command skills within the Training and Development
Centre simulation suite and during the Watch and Crew Manager development
courses.
In agreement with Operational Training Management, OA have allocated 50
assurance days to delivering this aspect of the Ops Assurance Plan during 2013/14.
This assessor capacity is reported within the Bi-Annual outcome report to the Audit,
Scrutiny and Standards Committee.
2.11 Developing Peer Review
To further improve the established ways of reviewing the performance of fire stations
in delivering the Corporate Plan, the Service is currently developing a Station Peer
Review process.
Once implemented, this process is intended to provide an internal means to monitor
how effectively our stations are achieving the ‘Service Delivery Goals’ and will
identify areas of weakness and highlight areas of good practice and/or excellence.
2.12 Service Delivery Goals
Service Delivery Goals underpin and support the strategic purpose and aims of the
organisation. Therefore the most logical and simplistic way of monitoring how
effectively stations are delivering against the Corporate Plan, is to consider
performance against these goals.
The ‘Fire Station Peer Review Process’ is intended to:
Form a structured and consistent basis to drive continuous improvement
within the Service.
Assure stakeholders that the GMFRS is discharging its services safely and
successfully.
Assist GMFRS to identify their strengths, areas for improvement, and
inform strategic improvement plans.
Be used as a tool to assist GMFRS in the identification and dissemination
of notable practice.
Be flexible in design, and simple in delivery.
It is anticipated that development of the Station Peer Review Process will form a
significant piece of work for OA and therefore a total of 60 assurance days have
been allocated to delivering this aspect of the Ops Assurance Plan during 2013/14.
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