Appendix A , item 39. PDF 1 MB - Greater Manchester Fire and ...

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2. Assurance Activities for 2013/14 l 2.1 Allocation of OA Assurance Days The Operational Assurance Team (OA) consists of four Station Managers and one Group Manager, led by the Head of Operational Assurance and Performance. The core role of an OA Station Manager is to monitor and assess the operational activities undertaken by Borough/Station based personnel. Examination of the OA Station Manager rota identifies that each Officer is capable of providing a maximum of 152 days, per annum, for this purpose. (Appendix A). This equates to 608 ‘days of assurance’ against which, the team will deliver during 2013/14, as detailed within Table 1 below: Table 1. OPERATIONAL ASSURANCE TEAM ASSURANCE ACTIVITIES ASSURANCE DAYS Total Assurance Days Available 608 1. OAA - Incidents Activities 120 2 2. OAA – Core Activities ( Station, Training and Work Routine OAAs) 3. OAA - Exercise Activities 30 4. Assessor Role 50 5. Peer Review Development 60 6. Thematic Reviews (x 4) 120 7. Operational Debriefing Activities 45 30 8. Miscellaneous Activities Online incident presentations Development of existing assurance IT systems Fatal / Possible Fatal incident reporting Joint Health & Safety/Accident Investigations Dealing with underperformance 80 9. Representation at meetings (including preparation) 40 Total Assurance Days Allocated 575 Contingency for demand/risk led activities 33 2 Commensurate with the full team available to attend operational incidents. 8
2.2 Flexible Approach As can be observed within the Ops Assurance Plan, the annual availability of the OA is fully accounted for and allocated in accordance with a risk based approach to setting priorities. This workload is subsequently reflected within the OA Action Plan, which sets out ‘when and how’ the planned activities are to be undertaken during the forthcoming year, including clear targets and milestones against which delivery can be measured. Whilst a notional allocation of 33 assurance days has been afforded as a contingency for ‘demand led work’, experience has shown that the identification of significant organisational risk (or opportunity) can occur at any time. Therefore, to be realistic, the Ops Assurance Plan must retain a high degree of flexibility, thereby ensuring OA can remain sufficiently agile to respond to any new developments. Any variance from the activities contained within the Ops Assurance Plan should be risk based and must only be implemented in full agreement with the Director of Emergency Response (DER). Any variance will be captured and subsequently reported as an element of the Emergency Response Directorate reporting process and also within the Ops Assurance Plan outcome reports produced for the Fire Authority Audit, Scrutiny and Standards Committee. 2.3 Assuring Operational Activities Role of the OA Officer A fundamental role of the OA is to support the achievement of the Service Delivery goals. In pursuance of this requirement, OA members undertake the monitoring and assessment of activities across a wide range of operational incidents including: Any ‘make up’ incident* Water incidents Special Service Incidents that necessitate the mobilisation of either a Station Manager or Hazardous Materials & Environmental Protection Officer (HMEPO) All incidents where persons are reported to be involved Road Traffic Collision incidents involving multiple vehicles or confirmed persons trapped Confirmed acetylene incidents All fatal (and possible fatal) fires Other ‘significant’ incidents 9
Page 1 and 2: APPENDIX A Operational Assurance Pl
Page 3 and 4: Miscellaneous Assurance Activities
Page 5 and 6: 1. Introduction 1.1 Background Grea
Page 7: vii. OAA - Peer Review The Service
Page 11 and 12: 2.4 Role of the Borough Officer Whe
Page 13 and 14: 2.7 Methodology Applied The minimum
Page 15 and 16: 2.13 Thematic Reviews Thematic revi
Page 17 and 18: (iii) Development or replacement of
Page 19 and 20: The OA procedure is currently under
Page 21 and 22: Directorate Risk Register This regi
Page 23: Appendix A Annual Availability Oper
Page 26 and 27: Emerging Themes Process Map Appendi

Appendix A , item 39. PDF 1 MB - Greater Manchester Fire and ...

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