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SINGALE 1-24.cdr - ONGC

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Strategy & analysis<br />

We continuously work towards adapting our business strategy to align to the growing expectations of our key<br />

stakeholders. All our stakeholders, including shareholders, employees, public agencies, partners, suppliers,<br />

nearby communities, NGOs and the society in general, have certain expectations from us. Our challenge lies in the<br />

ability to listen, converse, understand and, eventually, fulfill these expectations. We depicted how we create value<br />

for our organization and our stakeholders in the figure alongside. We have initiated a transformation in our<br />

sustainability governance and performance management systems to be able to more formally address stakeholder<br />

expectations and this would be reflected in our future reports.<br />

Exploration<br />

Production<br />

Technology &<br />

Field Services<br />

Value for <strong>ONGC</strong><br />

• Securing reserves<br />

• Exploring new and<br />

unconventional<br />

areas<br />

• R&D & collaboration<br />

for exploration<br />

expertise<br />

• Sustainable production<br />

• GHG management<br />

• Environmental management<br />

• Managing complex, high risk<br />

production operations through<br />

technology, safe and best practices<br />

absorption<br />

•Optimized maintenance<br />

and technical services<br />

•Synergized field services<br />

including drilling and well<br />

services<br />

•Information Technology<br />

competitiveness<br />

Value for <strong>ONGC</strong><br />

stakeholders<br />

• Contribution to<br />

nation’s energy<br />

security and<br />

availability<br />

• Safety and health at workplace<br />

• Compliance to E & P rules and<br />

regulations<br />

• Oil spill prevention and response<br />

• Resource efficiency<br />

• Value creation for stakeholders<br />

• Achieving customer satisfaction<br />

Cross cutting issues<br />

•Ethics and code of conduct<br />

• Employee development<br />

• Security and safety of installations<br />

• Stakeholder engagement<br />

• Social and environmental development metrics – Social impact assessment<br />

• Response to new people challenges – age, skill, diversity, fair and transparent practices<br />

13

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