SINGALE 1-24.cdr - ONGC

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Marketing communication Almost all our products are marketed to oil marketing companies such as Indian Oil Corporation, Bharat Petroleum Corporation, Hindustan Petroleum Corporation and others. Our nature of products and our business model do not require us to go for product advertising. Our marketing communication is limited to marketing of “<strong>ONGC</strong>” as a corporate brand, which also is in accordance with voluntary codes such as Advertising Standards Council of India. Product quality is monitored at the Asset and Plant Manager's level and by the corporate marketing department. Black gold in transit <strong>ONGC</strong> refinery at Tatipaka 61
Our responsibility to society - our way of corporate social responsibility Corporate social responsibility Corporate Social Responsibility is embodied in the foundational spirit, operational practices and corporate ethos of Indian Public Sector Enterprise’s (PSE’s). As a public sector enterprise, we have a long and cherished tradition of commendable initiatives, institutionalized programmes and practices of Corporate Social Responsibility. These initiatives have played a laudable role in the development of several underdeveloped regions of the country. In the earlier days these activities as part of Socio-Economic Development Programmes were generally undertaken to satisfy the needs of the immediate community around our work centres, mostly in the areas of education, civic infrastructure, health-care, entrepreneurship, water management and disaster relief. Beginning 2009, we have expanded our CSR coverage to twelve focus areas to include a broad spectrum of social issues and developmental needs where our well designed CSR interventions will significantly help improve the community’s quality of life. Moving away from philanthropy to project –based, stakeholder oriented approach, and impact assessment Our CSR activities have are shifting from philanthropy and are now essentially guided by our new project based approach to CSR, and also based on the guidelines issued by the Department of Public Enterprises and Ministry of Corporate Affairs of the Government of India. We have moved to a project based accountability approach to monitor CSR projects and assess their effectiveness. It is also planned to carry out impact measurement of our community initiatives beginning 2010-11. We also undertake environmental and social impact assessment as per laws and regulations of the land during our investment decisions, just before start of operations and during operations ( http://www.ongcindia.com/hse.asp). Stakeholder engagement with local community representatives helps us understand their expectations from us and provides inputs to our CSR project approach. This engagement and listening to the community, district administration, and government agencies marks the needs assessment necessary for CSR projects. Improving the lives and livelihood of the community Helping the disadvantaged Local community benefits Local community is the one which is benefited most as a result of our operations in the region. It generates employment and livelihood generation opportunities, which in turn improves the overall economy of the region and the living standards of the community. Our operations provide the necessary boost required for the industrial growth of the region. The requirement of the physical inputs for our operations results in setting of ancillary industries and vendors network, generating economic potential. Oil and gas production ushers an era of growth, many core sector industries like power, fertilizer and transport, thrive as a natural consequence of the oil and gas availability. Apart from this, specific grants-in-aid, donations, financial assistance etc help in building schools, medical care and other physical infrastructure for social needs. 62
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www.ongcindia.com Oil and Natural G
Page 4 and 5:
About this report Sustainability is
Page 6 and 7:
ONGC legacy The dream of Pandit Jaw
Page 8 and 9:
Primary products Our primary produc
Page 10 and 11:
From the desk of Chairman and Manag
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We are inspired by the National Act
Page 14 and 15: Sustainability- our key risks and o
Page 16 and 17: Strategy & analysis We continuously
Page 18 and 19: Sustainability goals and setting of
Page 20 and 21: "We have been investing in sustaina
Page 22 and 23: Insights on performance Director (O
Page 24 and 25: Insights on performance Director (T
Page 26 and 27: Enhancing productivity & maintenanc
Page 28 and 29: E n h a n c e e x p l o r a t i o n
Page 30 and 31: Increase of funds allocated for cor
Page 32 and 33: A new approach to corporate social
Page 34 and 35: Awards to business units • Hazira
Page 36 and 37: Our company is an Indian State Ente
Page 38 and 39: Corporate governance ONGC’s philo
Page 40 and 41: Our leadership formalizing policy o
Page 42 and 43: Training institutes ONGC Academy, D
Page 44 and 45: New energy opportunities ONGC has t
Page 46 and 47: Health, safety and environmental ca
Page 48 and 49: Managing and reducing our environme
Page 50 and 51: Freshwater usage in Onshore locatio
Page 52 and 53: Our registered CDM projects Sl. No.
Page 54 and 55: Initiatives towards mitigation of f
Page 56 and 57: Developing and nurturing our workfo
Page 58 and 59: A small time for recreation Trainin
Page 60 and 61: Training needs assessment and perfo
Page 62 and 63: There has been no loss of workdays
Page 66 and 67: ONGC engages to help create livelih
Page 68 and 69: Our water management: CSR initiativ
Page 70 and 71: We nurture sports in India 67
Page 72 and 73: External assurance ASSURANCE STATEM
Page 74 and 75: GRI G3 index Strategy and Analysis
Page 76 and 77: GRI G3 index Management Approach an
Page 78 and 79: Glossary of terms • Condensates:
Page 80: A Million Barrels……A Billion Sm
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SINGALE 1-24.cdr - ONGC

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