SINGALE 1-24.cdr - ONGC

Training and awareness on vigilance aspects
Training is an important element of any system as it builds internal awareness and capacity necessary to prevent
incidents of corruption. We have a structured training program on ONGC code of conduct which defines ethical
behavior in official and personal duties. All employees have to undertake this training and abide the code. Moreover
specialized trainings are imparted to vigilance officers to increase effectiveness, and vigilance sensitization workshops
are held for all executives. We also have a whistle blower policy in place whose awareness is created through a mix of
online and offline media (in-house).
Each year, a “Vigilance Week” is organized whereby we invite guest speakers on the subject and conduct activities for
awareness on vigilance aspects.
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2007-08 2008-09 2009-10
Training on anti-corruption policies and procedure
(in mandays for vigilance officers)
Public policy
We engage with other members of Indian hydrocarbon industry in creating a platform for scientists, technologists,
planners and policy makers, management experts and entrepreneurs and to solicit their views in order to catalyze a
realization for substantial global energy security through industry bodies.
Product responsibility
We operate in a specific part of oil and gas value chain i.e. exploration and production of crude oil, natural gas and
manufacture of value added products. Our exploration and production facilities and operations are having
environment management systems, quality management systems, occupational health and safety management
systems, which are certified against latest version of international standards covering the health and safety impacts
in our operations.
The storage, distribution and supply of petroleum goods are regulated by means of well defined laws and requiring
environmental and safety compliance. We are constantly endeavoring to reduce the life cycle impacts of our products and
operations through initiatives in energy efficiency, technology upgradation, material substitution, de-carbonization. Our
networks of research and development institutes have been instrumental in providing us research support in adopting
newer and environmental friendly technologies.
We have a well defined feedback mechanism to get comments from our customers (mid stream and downstream oil and
gas companies or end users for some value added products) and incorporate them in our production methods. The
Director in charge of marketing is Director (Offshore), who is also responsible for offshore production and operation of
processing plants. The feedback including that on health and safety as received from our marketing department is
incorporated as part of the production and maintenance related work procedures. In this way, we strive achieve customer
satisfaction. There were no non-compliances with relevant laws and regulation related product responsibility in the
reporting period.
Diversification/ new products/ new markets and services:
We have undertaken structured initiatives in line with the business strategies, i.e. value-multiplier integration
projects like – refinery, LNG, petrochemicals, and power, SEZ and others, to have presence in the entire
hydrocarbon value chain.
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