3009 SVQ Assessment handbook v2 - City & Guilds

Appendix C1 – Explanation of some specific words and phrases
Standards
These set out what competent people should be able to do and what happens as a result of
competent performance. Whilst they clearly set out the practical outcomes of doing something to
hairdressing and barbering industry requirements, they also specify the knowledge candidates
need to apply whilst performing an occupational role.
Standards are not entirely job-specific – they refer to a broad occupational role covering technical
skills, work management aspects, environmental considerations (e.g. health & safety, working with
others) and problem solving skills.
Units
Key occupational roles (e.g. salon assistant) are broken down into units of competence. These
describe in broad terms what is expected of candidates to be considered competent.
All units are available for separate certification and other units may be added over and above
those required for a basic qualification.
Learning outcomes
Each unit is broken down into a number of learning outcomes which are a description of something
candidates should be able to do to meet the occupational role described in the unit title.
What you must do - Performance criteria (PC)
Each learning outcome contains a number of performance criteria which describe the quality of
outcome you have to achieve to be considered competent. They are used by assessors when
judging performance at work. Candidates will need to show that they have met all performance
criteria consistently to be considered competent. Some performance criteria have been marked
with an * – these refer to outcomes which may only happen rarely or infrequently. They are known
as contingency performance criteria. If candidates cannot show this outcome in the course of their
naturally occurring work, you must ask them to show evidence of their competence by other
means – often by asking questions.
What you must cover - Range statements
For the outcomes there is one or more range statement which describes the different contexts and
situations in which candidates should demonstrate competence. Words and phrases in the
performance criteria which have been given range statements have been shown in bold type.
What you must know - Knowledge and understanding
Each unit also contains a knowledge specification which describes the essential knowledge and
understanding (often called EKU) candidates need to use in order to perform competently at work.
Evidence requirements
These outline the sorts of things a candidate needs to show or produce for assessment.
126 Levels 1-3 SVQ Qualifications in Hairdressing, Barbering and Combined Hair Types (3009)