3009 SVQ Assessment handbook v2 - City & Guilds

Are completed observations recorded for incomplete units by assessors in other centres
still valid observations when candidates transfer to another centre?
Answer:
These observations must be treated as expert witness testimonies by the new centre (using key 1
shown in the witness status list) and not as observations. This is because the new centre has not
undertaken any internal verification of these assessments. In such cases centres must take steps to
confirm competence without unduly disadvantaging the candidate. This process must include the
new centre carrying out at least 20% (rounded up) of the observations required for each outcome
in the unit. Centres must inform their external verifier of all candidates who are transferred from
other centres.
Do candidates have to collect product evidence from their work to support assessor
observations?
Answer:
Yes, it is good assessment practice for any naturally occurring product evidence, such as client
record cards, consultation analysis sheets, copies of messages, appointment records, and plans
for promotional activities etc to be included as supplementary evidence. It is not necessary for
photographs to be included unless they naturally occur eg where photographic activities are
involved.
6 Questions about the assessment strategy
Will proof that an individual has watched demonstrations within the main hall at an
exhibition, ie 3 hours at the Habia stand, be allowed for CPD?
Answer:
Yes this is equal to seeing a show, but it is evaluated on individual merit. The ‘proof’ must include
confirmation that the individual attended for the duration claimed and specific details of all the
knowledge and/or skills learnt and how this benefits the claimant of the CPD time.
Can in-house delivery of updates on the National Occupational Hairdressing Standards
be used to cover the CPD requirements?
Answer:
Yes, for the presenter and delegates in attendance.
What evidence is required for use of working in a salon for CPD?
Answer:
An account of what was undertaken, its duration, the learning outcomes and how the activity
helped the individual develop, with independent support by a signature of a manager, colleague
and/or client.
Do the service times include the consultation?
Answer:
No, the times start from commencement of the specific practical work described.
Does the new Assessment Strategy affect the current standards or does the existing
strategy apply for these?
Answer:
The new assessment strategy applies to the new qualifications only. The current assessment
strategy still applies to those involved with the current standards.
132 Levels 1-3 SVQ Qualifications in Hairdressing, Barbering and Combined Hair Types (3009)