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Tourism Opportunity Plan - Tourism Queensland

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1 Context<br />

Gold Coast Dining, Marina Mirage<br />

1.1 Purpose – What is a <strong>Tourism</strong><br />

<strong>Opportunity</strong> <strong>Plan</strong>?<br />

The Purpose of the Gold Coast and Hinterland <strong>Tourism</strong> <strong>Opportunity</strong><br />

<strong>Plan</strong> (TOP) is to provide direction for the sustainable development of<br />

tourism in the Gold Coast region.<br />

This document is an update of the Gold Coast and Hinterland<br />

<strong>Tourism</strong> <strong>Opportunity</strong> <strong>Plan</strong> 2009 – 2018 reflecting that since the<br />

inception of this document in 2008, the tourism environment on the<br />

Gold Coast has changed.<br />

The projects and opportunities identified in the 2008 TOP were<br />

determined in a very different tourism environment. The purpose<br />

of updating the Gold Coast TOP is to refocus the direction for the<br />

sustainable development of tourism in the region to 2020.<br />

Since the original Gold Coast TOP was developed in 2008, a<br />

number of key deliverables for the project have also been met, while<br />

others need to be reviewed and prioritised. It is anticipated that<br />

this updated document will provide a renewed and reinvigorated<br />

direction for the sustainable development of tourism in the Gold<br />

Coast region.<br />

The Gold Coast and Hinterland TOP update will:<br />

Re-prioritise the identification of new and upgraded tourism<br />

product that meets visitor expectations and demands;<br />

Re-prioritise the need for new investment in infrastructure that<br />

supports the ongoing development of tourism;<br />

Re-prioritise relevant research based information on tourism<br />

supply and demand;<br />

Provide a renewed focus and reinvigorate engagement with the<br />

tourism industry, infrastructure providers and private investors;<br />

and support the vision of the Gold Coast as outlined in the Gold<br />

Coast Destination <strong>Tourism</strong> Strategy.<br />

1.2 Current <strong>Tourism</strong> Environment<br />

The <strong>Queensland</strong> Government held the inaugural DestinationQ<br />

forum in Cairns on 25 and 26 June 2012. The forum provided an<br />

opportunity for more than 300 tourism industry representatives to<br />

contribute to the policy direction of the <strong>Queensland</strong> Government.<br />

The forum culminated in the development of a Partnership<br />

Agreement between industry and government. A key element of the<br />

Partnership Agreement included the recognition that both industry<br />

and government must work together cooperatively, and contribute<br />

jointly, to achieving the <strong>Tourism</strong> 2020 goals. This principle will<br />

also apply to the projects outlined in this TOP. This will require that<br />

industry, and federal, state and local governments all play a role in<br />

delivering these projects.<br />

The Gold Coast TOP is an adjunct to the Gold Coast Destination<br />

<strong>Tourism</strong> Strategy, which was released in 2012 and provides the<br />

framework to guide tourism industry development in the Gold Coast<br />

by coordinating stakeholders in a common direction to maximise<br />

the tourism potential of the destination. The TOP’s role as part of<br />

this framework is to act as a guide to government, industry and<br />

stakeholders as to projects and action steps the industry believes<br />

are required, for the most effective impacts on tourism.<br />

In addition to stakeholder feedback since the release of the original<br />

TOP in 2008, the updated TOP is based on extensive research<br />

as well as consultation with a range of regional and external<br />

stakeholders including government agencies, tourism industry,<br />

external tourism stakeholders, developers and investors.<br />

The updated Gold Coast TOP does not assert to canvass all possible<br />

projects for the region but instead makes recommendations based<br />

on the catalyst projects identified in the original plan and which fulfil<br />

the destination objectives, have strong stakeholder support and<br />

are likely to assist in realising the destination’s long term vision for<br />

sustainable tourism.<br />

The TOP does not imply endorsement by local, state or federal<br />

governments, nor does it imply funding commitments. The TOP<br />

is a list of the key catalyst projects developed by industry with the<br />

assistance of government, to guide the planning and development<br />

of projects that offer the tourism industry the best available<br />

opportunities for growth.<br />

For the purposes of this project, the Gold Coast region is defined by<br />

the Gold Coast City Council boundaries which includes 47 Statistical<br />

Local Areas (SLAs) extending from Beenleigh in the North,<br />

Coolangatta in the South and Lower Beechmont and Springbrook in<br />

the West. The Gold Coast contains a number of nodes or precincts<br />

of tourism activity or high levels of visitation.<br />

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