The ARTA Years 2004 – 2010 - Auckland Transport

A step change to a world-class transport system
In 2003, when Britomart opened, the new station was New Zealand’s first underground railway station. ARTA’s
mission has been to deliver a world-class transport system — one that compares with other major cities around the globe.
To achieve this required a step change and innovations in the way transport infrastructure and services were funded and
delivered. ARTA’s concerted focus on moving ahead with its partners on long-delayed projects, has led to a number of
other ‘firsts’ for New Zealand over the past six years.
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The Northern Busway is the first purpose-built road for buses.
Park-and-ride facilities at Albany and Constellation stations are a first.
The new Sylvia Park rail station is the first privately funded rail station.
Auckland’s single integrated ticket will be the first, true multi-modal transport ticket.
Special event ticketing for sports and cultural events was well established internationally but unknown in
New Zealand until introduced by ARTA.
ARTA published the country’s first ever Sustainable Transport Plan in 2006, which was comprehensive and
ambitious even by world standards.
The Botany Town Centre Plan is the first town centre plan of its kind.
Awards for projects
The TravelWise school travel plan programme won a prestigious International Walk to School (IWalk) Award in
2006, and was co-winner in the Outstanding Community Safety and/or Injury Prevention Initiative category of the
2008 Community Safety and Injury Prevention Awards.
The Botany Town Centre travel plan won the 2010 New Zealand Planning Institute’s Best Practice Award.
ARTA won the 2006 Energy Efficiency and Conservation Authority (EECA) national award for the most energy
efficient project in the transport category, for its role in coordinating Auckland’s Walking School Bus network,
which topped 300 buses by 2009.
Auckland Airport won the 2009 EECA Shell NZ Transport Award for its ‘Lift’ staff travel plan that, in its first two
years, took 840 cars off the road each month. ARTA supported Auckland Airport in developing the plan.
The first stage of the Northern Busway won the Shell Bitumen Excellence Award for a Major Roading Project
and the Roading New Zealand Supreme Award. The completed busway won the Construction Projects over $2
million at the Ingenium Excellence Awards.
The MAXX Contact Centre, run by the ARC to provide customer information on public transport, won three prizes
at the Contact Centre World Asia Pacific finals in 2009: second in the Best Contact Centre category, first in the
Contact Centre Recruitment Campaigns, and runner-up for the Best Contact Centre Leader. The Contact Centre
was the only finalist from New Zealand.
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