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Armagh - Northern Ireland Housing Executive

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Landlord Services<br />

Corporate Objective 1: Delivering better homes<br />

In 2012/13 we<br />

• In 2012/13 we completed one double glazing s cheme, installed heating to<br />

one kitchen replacement scheme, and two heati ng 325 properties in<br />

installation schemes in <strong>Armagh</strong> City and District.<br />

<strong>Armagh</strong> District and<br />

• We commenc ed two kitchen replacement schemes, plan to commence<br />

one kitchen improvement scheme, one dou ble glazing 221 heating<br />

scheme, three heating installation schemes and on e fire installations in<br />

door scheme.<br />

<strong>Armagh</strong> 2013/14.<br />

• We plan to commence one kitchen replacement scheme, one double glazing<br />

scheme, one smoke alarm replacement scheme and three heating installation<br />

schemes during 2013/14.<br />

Corporate Objective 2: Supporting independent living<br />

• We commenced 23 adaptations to our stock in <strong>Armagh</strong> City and District in<br />

2012/13 and have a budget of £154K in 2013/14;<br />

• In the coming year we plan to complete Tenancy Support Needs Assessments<br />

with all new tenants and provide support as required;<br />

• We provide financial advice and counselling services fo r tenants, as required.<br />

Corporate Objective 3: Building stronger communities<br />

• We encourage all tenants to sign up to our Good Neighbour Agreement;<br />

• We work to deliver projects of a cross community nature including the Sha red<br />

Communities Programme;<br />

• We work in partnership with the stat utory, community and voluntary sectors in<br />

developing and delivering improved community safety at estate level;<br />

• We continue to implement the Building Relationships in Communities (BR IC)<br />

programme which aims to ‘put good relations at the heart of social housing’ ;<br />

• We continue to implement the Race Relations policy.<br />

Corporate Objective 4: Delivering quality services<br />

• We work to reduce rent arrears; We have restructured<br />

• During 2013/14 we will ensure our contract<br />

our local office<br />

management procedures for maintenance are robust; management teams<br />

and realigned our<br />

• We aim to meet district office targets in relation t o<br />

Areas to form new<br />

housing , homeless and maintenance.<br />

Regions.<br />

Appendices<br />

Appendices detail our programmes, performance, housing need projections,<br />

waiting list and stock.<br />

7

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