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Ards District Housing Plan 2013 - Northern Ireland Housing Executive

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In South Region we reduced rent arrears to £4.996 million by 31 st March <strong>2013</strong>, falling<br />

short of the target of £4.871 million. Rent arrears in Newtownards <strong>District</strong> totalled<br />

£709,739 at March <strong>2013</strong>.<br />

“The help and advice received from<br />

the hostel staff has been both<br />

informative and supportive. Having the<br />

back up of hostel staff on hand makes<br />

me feel more secure and this<br />

temporary placement is ideal for me.”<br />

Ms E. Dalzell<br />

Table 6: Newtownards <strong>District</strong> Office performance at March <strong>2013</strong><br />

Target<br />

<strong>Housing</strong> applications<br />

Homeless applications<br />

Process ≥ 90% of applications within 20<br />

working days<br />

Process 95% of applications within 33<br />

working days<br />

Actual<br />

100%<br />

Actionable voids

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