Q6 Full Business Plan - Heathrow Airport
Q6 Full Business Plan - Heathrow Airport
Q6 Full Business Plan - Heathrow Airport
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Our proposition for <strong>Q6</strong><br />
In this chapter, we set out the outcomes we will deliver for passengers<br />
by the end of <strong>Q6</strong>, through delivery of our priorities and our propositions.<br />
The outcomes will be delivered<br />
progressively throughout <strong>Q6</strong> in line<br />
with the investment plans. This<br />
business plan is fully integrated, so<br />
achieving these outcomes depends<br />
on delivering the total business plan.<br />
High quality terminals<br />
Courteous service and efficient security<br />
Smoother journeys<br />
An end-to-end experience<br />
Enable punctuality and resilience<br />
Improve capacity utilisation<br />
Improve connections and baggage<br />
Focus on sustainability<br />
Increase non-aeronautical charges<br />
Retire old facilities<br />
Increase operational efficiencies<br />
Support reduction of airline costs<br />
© <strong>Heathrow</strong> <strong>Airport</strong> Limited 2013<br />
<strong>Heathrow</strong> <strong>Q6</strong> <strong>Full</strong> <strong>Business</strong> <strong>Plan</strong> - Public version | Chapter 4 Page 23
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