India Country Report - United Nations Office on Drugs and Crime

ARZ in consultation with IOM. Resource persons from business schools
provided the business specific skills on need based time intervals. The
basic accountancy skills to handle the day-to-day business were provided.
IOM approached the Government of Goa to extend possible support for the
establishment of the unit, in terms of either infrastructure or space for
accommodating the unit. After a series of meetings with the Government
regarding this innovative rehabilitation project, the Government of Goa,
keeping in mind the political scenario, started showing keen interest in the
rehabilitation of survivors of trafficking. The courts gave orders so that the
rescued victims could undergo training and join the Swift Wash economic
rehabilitation programme. The group of beneficiaries were trained on the
technical operations of the laundry machineries, corporate communication
skills for taking orders and delivering the goods before deadlines. The
quality standards and professional management of this unit under the
guidance of ARZ has mobilized different corporate houses from TAJ Hotels
to pharmaceuticals, hospitals, and beauty clinics etc. who provide business
to this unit. The key aspect of the management of the unit is that the
beneficiaries are involved in all aspects of the business – from corporate
communication, institutional marketing, order procurement, to task
implementation and delivery of the goods and services offered. They have
got a crèche support for their kids during working hours. They work in shifts
and in uniforms which gives them dignity of labour, confidence and high self
esteem. All of this together helps in their self-identification as empowered
individuals.
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